Context Aware E-Support in E-Maintenance

Abstract

Abstract. Mobile learning is a powerful addition to the toolset offered by eLearning solutions. It can extend current e-Learning benefits to provide support and training everywhere, anytime and to anyone registered to have access and with affordable costs. Mobile devices with substantial computational, networking and storage capabilities are ubiquitous today. However, attempts to employ them in training are mostly addressing educational needs of end users with existing competencies in computing, such as students. We propose the development of a specially built mobile learning solution with the aim to provide e-Support to technicians within an e-Maintenance framework. This system will be backed and collaborate with a Learning Management System platform in order to provide on the spot aid and adequate supporting content to maintenance personnel.

Current trends on ICT technologies for enterprise information systems

“…More recently, the TEL tools portfolio is rapidly expanding to make more efficient joint use of learning concepts, methodologies and technological enablers to achieve more direct, effective and lasting learning impact. Employing virtual learning environments (VLE), trainees are empowered to follow their own training pace, learning topics and assessment tests that fit their needs (Emmanouilidis 2009;Papathanasiou et al 2013). Training can become ubiquitous through mobile learning (Hung and Zhang 2011;Mierlus-Mazilu 2010;Papathanasiou et al 2014).…”

“…Besides contributing to learning support, TEL tools also assist in streamlining and standardizing the assessment process, through self-assessment mechanism or blended e-assessment (Llamas-Nistal et al 2013;Papathanasiou et al 2013). Overall, a significant trend in enterprise learning for industrial and manufacturing competences development is a synergy between individual learning, including personalized learning, organizational learning, typically in the form of sharing internal and external to the enterprise knowledge, with collaborative learning, served by social and collaboration tools and platforms.…”

Mobile Personalised Support in Industrial Environments: Coupling Learning with Context - Aware Features

“…The innovative point of the developed solution is the use of a Learning Management System as the base for the development of a new module that takes advantage of the offered user management and content editing capabilities and combines it with NFC identification for basic level context data acquisition, so as to provide context-adaptive mobile learning and task support. In previous research [14], the structure of the LMS based esupport system was described. The present work focuses on the context-awareness capabilities that are realized by processing stored knowledge and information acquired by NFC identification.…”

Technologies and systems for remote monitoring and diagnosis support

“…Mobile training or m-Training is gradually gaining pace and aims to serve a much more on-demand model. The trainee receives well-adapted mini-courses whenever and however he or she chooses to (Papathanasiou et al, 2013). Many e-Training platforms already provide touch optimized web environments and native applications for tablet users.…”