Continuity of Academic Library Services during the Pandemic: The University of Toronto Libraries’ Response

Walsh, Benjamin; Rana, Harjinder

doi:10.3138/jsp.51.4.04

Cited by 55 publications

(59 citation statements)

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“…Libraries were also affected by this measure. Medical staff, students, researchers and other visitors were not allowed into the libraries which had to switch to remote services (Walsh & Rana, 2020). Medical libraries were challenged to mobilise knowledge, skills and material resources to respond to this crisis (Chisita, 2020).…”

Section: Introductionmentioning

confidence: 99%

Medical and health informatics services during and after the COVID‐19 pandemic should be virtual, tailored, responsive and interactive: a case study in Belgium

Pauwels

Meulemeester²,

Romagnoli³

et al. 2020

Health Info Libraries J

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This is part of a new series in this regular feature regarding trends in the provision of information by health science libraries. By sharing expertise and drawing together relevant trends the series intends to serve as a road map for both health science librarians and health informatics professionals. This article shows how a medical and biomedical research library changed practices, and reassessed user needs for the COVID‐19 emergency. Discusses changes to online education (and collaborative working) to provide user‐friendly services, researcher support tailored to need and re‐visioning library space. J.M.

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Section: Introductionmentioning

confidence: 99%

Medical and health informatics services during and after the COVID‐19 pandemic should be virtual, tailored, responsive and interactive: a case study in Belgium

Pauwels

Meulemeester²,

Romagnoli³

et al. 2020

Health Info Libraries J

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“…For example, 'leveraging and expanding existing online services and digital collections, and acquiring or building new research tools for scholars to deploy, are two approaches the University of Toronto Libraries' staff have taken since the COVID-19 changed library operations'. [15]. Mahmood [16] underlines, that there are multiple factors that help in enhancing remote learning.…”

Section: Discussionmentioning

confidence: 99%

Study of Satisfaction with the Organization of the Studying Process in Remote Mode during the COVID-19 Pandemic: Case UrFU named after the First President of Russia B.N.Yeltsin

Lysenko

Tokareva

2021

SHS Web of Conf.

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Research background: The current situation in the country and the world related to the COVID-19 pandemic has had an impact on almost spheres of human life including Education which have undergone total functional changes. The key aspects of the transition to remote learning are: monitoring the process of remote learning and feedback from students; technical and competence-based equipment of the educational process; the organization, format and quality of training; self-organization of educational activities and its effectiveness. Purpose of the article: To study the strengths and weaknesses, of the activities for the transition to remote learning mode in order to develop technologies to improve these processes if there is a need for them in the future. Methods: The tools of empirical sociological research are based on the author’s questionnaire, structured in blocks in accordance with the key aspects of the transition to remote learning. Respondents: students of Ural Federal University named after the first President of Russia B.N. Yeltsin. Findings & Value added: Strengths include technical equipment and respondents’ digital competence. The weak points include the general methodological unavailability to study remotely, namely, the development and implementation of educational tasks; shortcomings in supporting the learning process by the Department/Dean’s office/teachers; the inability of students to self-organization and self-control. The main recommendations include the need to develop digital competencies of respondents, mastering self-management technologies; creating digital studying methodical complex of disciplines in parallel with traditional studying ones; mastering digital communication without losing the content and meaning of training and education.

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“…Additionally, staff occasionally go on-site to access the fax machine and process returns. As seen at other institutions, there has been a significant increase in virtual reference services (Walsh & Rana, 2020;Diaz, 2020), alleviating some of the demand for phone reference.…”

Section: Discussionmentioning

confidence: 99%

Not Virtual Enough: A Virtual Library’s Challenges During the COVID-19 Pandemic

et al. 2021

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As part of the University of Manitoba Libraries Outreach Services, the Winnipeg Regional Health Authority (WRHA) Virtual Library provides library services to hospitals, health centres, community health agencies, and personal care homes throughout the city of Winnipeg, Manitoba. All services of the WRHA Virtual Library, including the collection, are entirely virtual, though staff are physically located in the University’s health library. In March 2020, shortly after the World Health Organization declared the novel coronavirus disease (COVID-19) pandemic, libraries around the world started closing their doors and staff were required to work from home. The virtual infrastructure of our services and collections required no changes in how our patrons accessed the Virtual Library and a smooth transition was expected, but the sudden shift to working from home revealed gaps. This article discusses the unique experience of the WRHA Virtual Library transitioning to a completely virtual environment, the previous reliance on the University’s physical infrastructure, and the inequities identified between librarians and library technicians.

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Continuity of Academic Library Services during the Pandemic: The University of Toronto Libraries’ Response

Cited by 55 publications

References 0 publications

Medical and health informatics services during and after the COVID‐19 pandemic should be virtual, tailored, responsive and interactive: a case study in Belgium

Medical and health informatics services during and after the COVID‐19 pandemic should be virtual, tailored, responsive and interactive: a case study in Belgium

Study of Satisfaction with the Organization of the Studying Process in Remote Mode during the COVID-19 Pandemic: Case UrFU named after the First President of Russia B.N.Yeltsin

Not Virtual Enough: A Virtual Library’s Challenges During the COVID-19 Pandemic

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