Contraceptive method type and satisfaction, confidence in use, and switching intentions

Steinberg, Julia R.; Marthey, Daniel; Xie, Liyang; Boudreaux, Michel

doi:10.1016/j.contraception.2021.02.010

Cited by 19 publications

(7 citation statements)

References 20 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Perceived satisfaction while adopting a service positively impacts perceived attractiveness but does not directly support switching behavior (Gu et al, 2020). In a certain way, satisfied customers tend to be loyal to the service they use (Qiu et al, 2015) and have a negative effect on switching behavior (Hsu, 2014;Jung et al, 2017;Steinberg et al, 2021). However, satisfaction can impact other switching intention driving factors, such as satiation (Park & Jang, 2014).…”

Section: Resultsmentioning

confidence: 99%

Systematic Literature Review of Switching Behavior in Service Industry

Rawis

Nasution

Hadiansyah

et al. 2022

Binus Business Review

View full text Add to dashboard Cite

Although many studies have focused on consumer behavior, a summary of constructs specialized in switching behavior is unexplored. The research aimed to enlarge an extensive and updated overview of customer switching behavior in the service industry. The Systematic Literature Review (SLR) technique evaluated 35 scientific papers released from 2011 to 2021 to analyze drivers, mediating factors, moderating factors, and outcomes related to customer switching behavior. The results improve the understanding and outcome of the drivers to retain consumers. First, the drivers (independent variables) consist of social factors, firm factors, customer behavior, and cost. Second, mediating factors include switching cost, experiential psychological states, inertia, emotion, and consumer perception. Third, moderating constructs have mooring factors, satisfaction, and inertia. Surprisingly, inertia appears in both mediating and moderating variables. The difference depends on service context. Last, outcomes consist of customers’ responses, low satisfaction, and low loyalty. The research contributes to theoretical and managerial implications for sustainable planning by making an overview of several service models. In addition, it includes the drivers of switching behavior in the service industry. Furthermore, the framework offers possibilities and issues for future research and moves the focus from the conventional service domain to social networking that refers to the online platform.

show abstract

Section: Resultsmentioning

confidence: 99%

Systematic Literature Review of Switching Behavior in Service Industry

Rawis

Nasution

Hadiansyah

et al. 2022

Binus Business Review

View full text Add to dashboard Cite

show abstract

“…Factors including age, marital status, race/ethnicity and socioeconomic position are correlated with mental health 61–64 and contraceptive preferences 65–67 . Thus, we adjusted for individual‐level covariates including self‐reported marital status, age (18–24; 25–29; 30–44), race/ethnicity (non‐Hispanic Black; Hispanic; non‐Hispanic White), education (less than high school; high school; some college; college grad), employment status, whether the respondent reported having a regular primary care physician, number of children living in the household (1, 2+), days of reported not good physical health in the past 30 days (0–5; 6–10; 11–30), and a binary indicator for current pregnancy status.…”

Section: Methodsmentioning

confidence: 99%

“…Factors including age, marital status, race/ethnicity and socioeconomic position are correlated with mental health 61 , 62 , 63 , 64 and contraceptive preferences. 65 , 66 , 67 Thus, we adjusted for individual‐level covariates including self‐reported marital status, age (18–24; 25–29; 30–44), race/ethnicity (non‐Hispanic Black; Hispanic; non‐Hispanic White), education (less than high school; high school; some college; college grad), employment status, whether the respondent reported having a regular primary care physician, number of children living in the household (1, 2+), days of reported not good physical health in the past 30 days (0–5; 6–10; 11–30), and a binary indicator for current pregnancy status. State‐level characteristics included the percent of the population at or below 100% of the federal poverty level (FPL), percent uninsured, percent with high school or less education only, the percent of the population aged 18–29 years, unemployment rate, the shares of the population by race/ethnicity (% non‐Hispanic Black; % Hispanic; % non‐Hispanic other/multiple race), and the number of office‐based mental health providers per capita.…”

Section: Methodsmentioning

confidence: 99%

Examining the impact of Medicaid payments for immediate postpartum long‐acting reversible contraception on the mental health of low‐income mothers

Marthey,

Rochford,

Andreyeva

2024

Health Services Research

Self Cite

View full text Add to dashboard Cite

ObjectiveTo examine the effect of Medicaid immediate postpartum long‐acting reversible contraception (IPP LARC) reforms on self‐reported mental health among low‐income mothers aged 18–44 years.Data Sources and Study SettingWe used national secondary data on self‐reported mental health status in the past 30 days from the core component (2014–2019) of the Behavioral Risk Factor Surveillance System (BRFSS).Study DesignWe estimated linear probability models for reporting any days of not good mental health in the past 30 days. We adjusted for individual‐level factors, state‐level factors, and state and year fixed effects. Our primary independent variable was an indicator for IPP LARC payment reform. We examined the effect of the Medicaid payment reforms on self‐reported mental health status in the past 30 days using difference‐in‐differences and event‐study designs.Data Collection/Extraction MethodsNot applicable.Principal FindingsState adoption of Medicaid IPP LARC reforms was associated with significant reductions (between 5.7% and 11.5%) in the predicted probability of reporting any days of not good mental health among low‐income mothers. Treatment effects appeared to be driven by respondents reporting two or more children (less than 18 years of age) in the household (ATT = ‐0.028, p = 0.04). Results are robust to a series of sensitivity tests and alternative estimation strategies.ConclusionsOur findings suggest that contemporary efforts to improve access to contraceptive methods may have important benefits beyond reproductive autonomy. These findings have implications for policymakers as the landscape related to family planning services continues to shift.

show abstract

“…This is relevant because individuals considering switching methods often have a gap between stopping one method and starting another, which places them at risk for an unintended pregnancy. 20 Even if people do not stop a method completely, inconsistent use of COCs is more common among users not completely satisfied with their method. 21 Clinicians should be familiar with patients' most common concerns about COCs.…”

Section: Two Common Patient Concerns With Combination Oral Contracept...mentioning

confidence: 99%