Installation error is one of the most prominent factors affecting the lubrication of face gear. To analyze the lubrication performance of the face gear with installation errors, the installation error model of the orthogonal face gear transmission system is established. Then, the contact path, equivalent curvature radius, load distribution and entrainment velocity are studied using the face gear loaded tooth contact analysis (LTCA). On this basis, the lubrication governing equations of the face gear are established according to the elastohydrodynamic lubrication (EHL) theory. In addition, the oil film thickness, oil film pressure and coefficient of friction in the process of face gear drives are calculated using the method of progressive mesh densification (PMD). Finally, the effects of axis intersection angle error, axis intersection error and axial displacement error on lubrication characteristics are analyzed. The results reveal that when the axial intersection angle error and axial displacement error are negative and the axial intersection error is positive, the minimum oil film thickness of the face gear tooth surface is less than that without error. When the error values are the same, the minimum oil film thickness and coefficient of friction have larger changes with the axial displacement error than with the axis intersection error, and the contact path has a bigger movement range.