Conversational and generative artificial intelligence and human–chatbot interaction in education and research
Ikpe Justice Akpan,
Yawo M. Kobara,
Josiah Owolabi
et al.
Abstract:Artificial intelligence (AI) as a disruptive technology is not new. However, its recent evolution, engineered by technological transformation, big data analytics, and quantum computing, produces conversational and generative AI (CGAI/GenAI) and human‐like chatbots that disrupt conventional operations and methods in different fields. This study investigates the scientific landscape of CGAI and human–chatbot interaction/collaboration and evaluates use cases, benefits, challenges, and policy implications for mult… Show more
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