Conveying Directional Gaze Cues to Support Remote Participation in Hybrid Meetings

Dijk, Betsy van; Zwiers, Job; Akker, Rieks op den; Kulyk, Olga; Hondorp, Hendri; Hofs, Dennis; Nijholt, Anton

doi:10.1007/978-3-642-18184-9_36

Cited by 3 publications

(1 citation statement)

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“…We additionally attempt to study hybrid social interactions in this scenario, i.e. interactions where face-to-face interaction and mediated interaction occur in the same time and group (Van Dijk et al , 2011). In our case remote person (s) interact with onsite visitor (s) while they visit a museum.…”

Section: Introductionmentioning

confidence: 99%

Mediating distance: new interfaces and interaction design techniques to follow and take part in remote museum visits

Pisoni

2020

JSIT

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Purpose This paper presents a study of a system that allows remote and onsite visitors to share a museum visit together in real time. The remote visitors are older adults at a care home and their relatives and/or friends who are at the museum. The museum visits are interactive. Meaningful stories accompany the museum exhibits, and there’s an audio channel between onsite and remote visitors. The aim of the study is to determine whether the remote visitors, i.e. older adults are able to use such technology and to study the mediated sense of spatial presence, social closeness, engagement and enjoyment in the visit. This study discusses the relationship between these aspects and factors leading to a better remote experience for older adults. Design/methodology/approach This study has 14 onsite and 12 remote older adult participants. Standardized questionnaires measured the mediated sense of spatial presence, the experienced social closeness and the level of participants' engagement and enjoyment in the visit of the older adult participants and traced onsite visitors in their position during the visit. The audio logs were subjected to thematic content analysis. Findings The results show that older adults enjoy and engage in remote visits, and that there is a positive correlation between enjoyment, engagement and social closeness. The findings argue that both the audio channel and the interactive story are important for creating an affective virtual experience: the audio channel increases the sense of closeness, whereas the interactive story makes the visit more engaging, providing structure, direction and purpose to the visit. Originality/value This work advances the state of art in the domain of technologies for older adults and addresses the needs of this population to stay in contact with both people and places.

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Section: Introductionmentioning

confidence: 99%