Coordinating computer‐supported cooperative work: A review of research issues and strategies

Kies, Jonathan K.; Williges, Robert C.; Rosson, Mary Beth

doi:10.1002/(sici)1097-4571(199807)49:9<776::aid-asi3>3.0.co;2-p

Cited by 20 publications

(11 citation statements)

References 62 publications

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“…Interactive systems are usually designed through an iterative process involving design, evaluation, and redesign, as shown in Figure 1 (Kies, Williges, & Rosson, 1998). During the initial design phase, goals and guidelines are iterated to finalize the design specifications that ultimately lead to a prototype design.…”

Section: Related Workmentioning

confidence: 99%

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A Usability Checklist for the Usability Evaluation of Mobile Phone User Interface

Ji¹,

Park

Lee

et al. 2006

International Journal of Human-Computer Interaction

147

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In the last decade, the research of the usability of mobile phones has been a newly evolving area with few established methodologies and realistic practices that ensure capturing usability in evaluation. Thus, there exists growing demand to explore appropriate evaluation methodologies that evaluate the usability of mobile phones quickly as well as comprehensively. This study aims to develop a task-based usability checklist based on heuristic evaluations in views of mobile phone user interface (UI) practitioners. A hierarchical structure of UI design elements and usability principles related to mobile phones were developed and then utilized to develop the checklist. To demonstrate the practical effectiveness of the proposed checklist, comparative experiments were conducted on the usability checklist and usability testing. The majority of usability problems found by usability testing and additional problems were discovered by the proposed checklist. It is expected that the usability checklist proposed in this study could be used quickly and efficiently by usability practitioners to evaluate the mobile phone UI in the middle of the mobile phone development process.

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Section: Related Workmentioning

confidence: 99%

“…UEMs are used primarily for formative evaluations during the prototype design stage. These formative evaluations are focused on efficient and effective techniques to determine usability problems that need to be eliminated through redesign (Kies et al, 1998;Scholtz, 2004).…”

Section: Related Workmentioning

confidence: 99%

A Usability Checklist for the Usability Evaluation of Mobile Phone User Interface

Ji¹,

Park

Lee

et al. 2006

International Journal of Human-Computer Interaction

147

View full text Add to dashboard Cite

show abstract

“…Kies, Williges, and Rosson (1998) summarized three major iterative stages of initial, prototype, and final design that are central to the iterative design process. During initial de-sign, goals and guidelines are iterated to finalize the design specifications leading to a prototype design.…”

Section: Iterative Design and Evaluationmentioning

confidence: 99%

Criteria For Evaluating Usability Evaluation Methods

Hartson¹,

Andre²,

Williges³

2001

International Journal of Human-Computer Interaction

Self Cite

236

134

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The current variety of alternative approaches to usability evaluation methods (UEMs) designed to assess and improve usability in software systems is offset by a general lack of understanding of the capabilities and limitations of each. Practitioners need to know which methods are more effective and in what ways and for what purposes. However, UEMs cannot be evaluated and compared reliably because of the lack of standard criteria for comparison. In this article, we present a practical discussion of factors, comparison criteria, and UEM performance measures useful in studies comparing UEMs. In demonstrating the importance of developing appropriate UEM evaluation criteria, we offer operational definitions and possible measures of UEM performance. We highlight specific challenges that researchers and practitioners face in comparing UEMs and provide a point of departure for further discussion and refinement of the principles and techniques used to approach UEM evaluation and comparison.

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“…First, even though the example used in the present article specifically came from an educational setting, FCA can be applied to the analysis of CMC in different contexts, such as business. Kies, Williges, and Rosson (1998) discuss three research strategies for computer-supported cooperative work (CSCW): theorybased design, ethnographic methods, and controlled testing methods. In addition to these three research methods, FCA could be a research strategy to analyze the use of CSCW.…”

Section: Significance Of the Studymentioning

confidence: 99%

Analysis of Computer-Mediated Communication: Using Formal Concept Analysis as a Visualizing Methodology

Hara

2002

Journal of Educational Computing Research

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Computer-Mediated Communication (CMC) is used in different contexts such as business, non-profit organizations, and education and uses different tools such as computer conferencing, e-mail, and groupware. However, it is apparent that the field of CMC lacks established methodologies to analyze the phenomena. This article introduces the use of Formal Concept Analysis (FCA) as a methodology to visualize the data in CMC. FCA is based on a mathematical lattice theory and offers visual maps (graphs) with conceptual hierarchies. Combined with content analysis, FCA is proposed to be a potential method for the analysis of CMC. In this study, three categories (social, cognitive, and metacognitive) from Henri's (1992) model for CMC content analysis were applied to FCA after a previous study used a contentanalysis method based on Henri's model to convert the data from a computer conference. The purpose of this article is to provide an example of the application of FCA to CMC and to argue for its potential use for analyzing on-line discourse. Although this article specifically addresses issues related to analyzing data in CMC for education, the methodology is applicable to the analysis of CMC for different purposes.

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Coordinating computer‐supported cooperative work: A review of research issues and strategies

Cited by 20 publications

References 62 publications

A Usability Checklist for the Usability Evaluation of Mobile Phone User Interface

A Usability Checklist for the Usability Evaluation of Mobile Phone User Interface

Criteria For Evaluating Usability Evaluation Methods

Analysis of Computer-Mediated Communication: Using Formal Concept Analysis as a Visualizing Methodology

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