Coordination in Socio-technical Systems: Where are we now? Where do we go next?

Mariani, Stefano

doi:10.1016/j.scico.2019.102317

Cited by 2 publications

(1 citation statement)

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“…Mariani [17] presents recent advances in coordinating socio-technical systems, and stresses the need to include socio-cognitive aspects in technical solutions from the very beginning of design. While current work in GSD mostly relates to the technical-to-social mindset as defined by Mariani, we could utilize the principles and theories of social-to-technical mindset to improve coordination.…”

Section: Related Workmentioning

confidence: 99%

Dimensions of Consistency in GSD: Social Factors, Structures and Interactions

Sievi-Korte

Fagerholm

Systä

et al. 2020

Product-Focused Software Process Improvement

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Global software development (GSD) implies a distributed development organization, where coordination is needed to efficiently achieve development objectives. So far, socio-technical congruence has examined coordination needs and activities through software code dependencies. However, GSD requires coordination beyond software artifacts. In this paper, we present an interview-based study of software practitioners from companies engaged in GSD. The study examines how different dimensions of interactions are interrelated, and how they affect software development. Our study suggests that, in addition to the relationship between organizational and technical system structure, GSD performance is affected by consistency in communication, operational procedures, and social structures. These can only partially be impacted through formal procedures, and we suggest that distributing coordination work by empowering developers could lead to increased performance.

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Section: Related Workmentioning

confidence: 99%