Corporate social responsibilities of DOT accredited hotels in Camarines Sur

Abstract

This study aimed to evaluate Corporate Social Responsibility among selected DOT-accredited hotels in Camarines Sur. More specifically to determine the demographic profile in terms of gender, age, marital status, length of employment, and position classification; determine the firmographic profile in terms of location accessibility, number of years of operations, and estimated annual hotel guests; assess the issues of CSR of the DOT accredited hotel establishment in terms of economic, political, and social aspect; evaluate the level of implementation of CSR activities of DOT accredited hotels in terms of: Local Community, Hotel Guests, Hotel Employees, Owners/ Investors, and Natural Environment; test the significant difference on the responses to CSR issues and the level of implementation of CSR activities of the DOT accredited hotel establishment according to profile variables; test the significant relationship between CSR issues and the level of implementation of CSR activities.Hence, this study generated useful data and revealed patterns that can drive the CSR activities relative to the sustainable development of hotel establishment. The researcher utilized the descriptive research method. Upon the data gathering, a total of three hundred two (302) respondents from the twenty-four (24) hotel establishment were collected. As a result, there is still the need to improve CSR-adherence of hotels where various CSR methods can apply to minimize losses and optimize gains in implementing CSR across hotels. An action plan was proposed for continuous improvement and innovations of the hotel establishment in the province of Camarines Sur.