Corporate social responsibility and employee performance: Mediation role of job satisfaction and affective commitment

Abstract

The positive impact of corporate social responsibility (CSR) practices has been recognized over the past years. Recently, research has looked into the impact of CSR practices on employee behavior demonstrating positive results. Drawing from a sample of 190 supervisor-subordinate dyads, we studied the relationship between perceived CSR practices (external and internal) and employee performance (supervisor-rated) and two mechanisms that explain this relationship. Specifically, we studied if this relationship was mediated by employees' job satisfaction and affective commitment. Results indicate that there is a direct link between perceptions of external CSR and performance and that job satisfaction partially mediates this relationship.Also, perceptions of internal CSR are related to higher performance via job satisfaction, supporting full mediation. On the other hand, although both internal and external CSR were related to affective commitment, affective commitment did not act as a mediator for the CSR-performance relationship. Implications for practice and limitations of this study conclude the article.

Understanding the influence of corporate social responsibility practices on impulse buying

“…Hair et al () quoted that a sample size between 200 and 400 is appropriate. Jung and Ha‐Brookshire () used for a sample of 271 and Story and Castanheira () used for the sample size of 190.…”

Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan

“…Limited studies (Ong, Mayer, Tost, & Wellman, 2018;Rupp, Shao, Thornton, & Skarlicki, 2013;Story & Castanheira, 2019) have examined the CSR association with employee workplace behaviors.…”

“…Scholars are paying special attention to ethical, social, moral, environmental, and sustainability concerns of companies. However, the majority of organizations respond to these concerns via their social and environmental programs and policies (Carroll, 1991; Story & Castanheira, 2019). According to Carvalho, Sen, de Oliveira Mota, and de Lima (2010), CSR plays a significant role in the success of any business and contributes toward the better world (Maon, Lindgreen, & Swaen, 2009).…”

“…CSR is defined as “ the responsibilities of the business for the welfare of the community ” (European Commission, 2019). CSR is often perceived as how the organization interacts with its stakeholders, protects their rights, and absorbs their pressure (Story & Castanheira, 2019). The well‐aware customers, rapid changes in technology, and market conditions require organizations to satisfy their stakeholders in addition to their economic, social, and environmental responsibilities (Farrukh, Sajid, Lee, & Shahzad, 2019; Rupp et al, 2018).…”

Mapping the Link between Corporate Social Responsibility (CSR) and Human Resource Management (HRM): How Is This Relationship Measured?

“…Finally, some studies have focused on linking the perception of CSR directly or indirectly with the worker's performance. For example, Story and Castanheira [21] found the existence of a link between perceptions toward CSR and employee performance as rated by supervisors.…”