Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight

Abstract

This study attempts to advance the current research debate on corporate social responsibility (CSR) at the micro-level by empirically examining the effect of perceived CSR on employee behaviors such as turnover intention and workplace deviance with the mediation mechanism of organizational identification. The boundary condition of group-level abusive supervision also enhances the novelty of this research. Social identity theory is used for hypotheses development. Multilevel data is collected from 410 middle managers working in thirteen commercial banks in Pakistan by conducting three surveys with temporal breaks. Our results suggest that employees’ perceived CSR is statistically and inversely related to their turnover intention and deviant behavior, along with the mediation mechanism of organizational identification. Further, this relationship is weakened with the moderation of abusive supervision. Specifically, our findings indicate that employees’ positive CSR perceptions minimize their undesired workplace behaviors through the mediation of organizational identification. But this effect becomes less effective with the contingency of abusive supervision. Our results reveal several means by which organizations can manage their CSR initiatives and human resources, for instance by concentrating on abusive supervision while evaluating their employees’ behavior.

Corporate social responsibility and firms’ financial performance: a multi-level serial analysis underpinning social identity theory

“…Secondly, the effect of firm-level perceived CSR and CSR disclosure on employees' organizational identification was also examined. This research's findings are consistent with the existing literature regarding the relationship of perceived CSR and organizational identification (Brammer et al, 2015;John et al, 2019;Mahmood et al, 2020a). However, the research did not find any research to date investigating the effect of firms' CSR disclosure on organizational identification.…”

“…Existing research underpins the social identity theory to explain employee-organization processes. Such as understanding the employees' behaviors (Jones et al, 2019;Scheepers & Ellemers, 2019;Wang et al, 2017); testing the mechanism through which perceived CSR is linked with employees' pro-environmental behaviors ; establishing the effect of perceived CSR to minimize the negative employee behavior with the mediation of organizational identification (Mahmood et al, 2020a), and testing the positive impact of perceived CSR on employee creative performance (Abdullah et al, 2017;Brammer et al, 2015).…”

“…The existing literature examines CSR's concept in various aspects to found the effect of firms' CSR activities. For example, on employees' behaviors (Mahmood et al, 2020a;Wang et al, 2017), human resources management (Herrera & de las Heras-Rosas, 2020), customer satisfaction (Saeidi et al, 2015), firm reputation (Wang & Berens, 2015), or creative and financial performance (Abdullah et al, 2017;Javeed & Lefen, 2019). Ali et al (2020) noticed that various studies investigate CSR's effect on firms' financial performance in numerous aspects but remarked the inconsistent and unclear results.…”

Inculcation of Green Behavior in Employees: A Multilevel Moderated Mediation Approach

“…Moreover, to validate and support the aggregation of individual-level responses of ethical leadership at a group level, this study estimated the intraclass correlation (ICC) and Rwg (j) values by following the existing literature [ 76 ]. The values were found to be within the acceptable range (ICC1 = 0.30, ICC2 = 0.42 and Rwg (j) = 0.70), validating the aggregation accompanied in this research and were consistent with the existing literature that has also reported on this type of aggregation [ 77 , 78 , 79 , 80 ]. Further, the validity of the constructs and model fit indices were assessed by performing multi-level confirmatory factor analysis in MPlus.…”

La responsabilidad social corporativa de la TV local: estudio de caso

“…Sin embargo, el enfoque de la responsabilidad social corporativa en estas empresas de comunicación no debe verse desde este punto de vista ético que engloba la integridad de la información que transmiten y los compromisos con la libertad de expresión, ya que es importante considerar las actividades sociales que tienen con sus grupos de interés (Díaz Campo & Berzosa, 2020). Por ejemplo, algunas de estas organizaciones manejan injustamente algunas funciones que afectan a sus stakeholders internos, también conocidos como empleados (Witkowska, 2016), quienes frecuentemente son sometidos a largas jornadas laborales, salarios bajos y censuras a la libertad de expresión (Valarezo González & Marín Gutiérrez, 2013;Mahmood et al, 2020). Así mismo, en los medios de comunicación de países de Latinoamérica, como Perú, ha sido difícil que reconozcan a sus diversos stakeholders y no solo a la sociedad en la que se encuentran.…”