Corporate Social Responsibility as a Messy Problem: Linking Systems and Sensemaking Perspectives

Golob, Urša; Johansen, Trine Susanne; Nielsen, Anne Ellerup; Podnar, Klement

doi:10.1007/s11213-013-9287-7

Cited by 27 publications

(27 citation statements)

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“…Bidart Carneiro de Novaes and Brunstein (2013) show the importance of taking into account the ambiguities and paradoxes raised by sustainability in a business context in order to act on the development of appropriate managerial competencies. Golob et al (2014) On the whole, researching organisational sustainability will need new paradigms to question current practice and for this reason, AR as alternative research paradigm can help address SSCM challenges.…”

Section: Linking Action Research To Relationality Intentionality Chmentioning

confidence: 99%

“…Most authors here have attempted to ground their research in existing literature on SSCM while seeking to complement it with new concepts that can shed light on some under-explored issue of SSCM. For example, Burchielli et al (2009) introduce the notion of "ethical network" and Golob et al (2014) conceptualise "CSR as a messy problem" and propose a "holistic view of CSR in SCs". Article 4 can be viewed as a builder because it attempts to propose the new framework of "value system management" but does not extensively ground the discussion in existing research or theory.…”

Section: Thematic Analysis Of Action Research / Sustainable Supply Chmentioning

confidence: 99%

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A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

Touboulic

Walker

2015

Human Relations

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Please note: Changes made as a result of publishing processes such as copy-editing, formatting and page numbers may not be reflected in this version. For the definitive version of this publication, please refer to the published source. You are advised to consult the publisher's version if you wish to cite this paper.This version is being made available in accordance with publisher policies. See http://orca.cf.ac.uk/policies.html for usage policies. Copyright and moral rights for publications made available in ORCA are retained by the copyright holders.A relational, transformative and engaged approach to sustainable supply chain management:The potential of action research Anne Touboulic and Helen Walker AbstractThis paper describes how action research (AR) can advance sustainable supply chain management (SSCM) research. Most SSCM research is empirical and little attention has been paid to reflecting upon how research is conducted in the field. Current research fails to make links with ideas of relationality, change and engagement proposed in broader sustainability research. We propose to address this gap by discussing how AR could help address current challenges in SSCM. The paper explores the proponents and application of AR as a relevant methodology for knowledge development in the field, based upon a critical analysis of SSCM and AR, including a review of previous AR studies and insights from a research project in which AR was applied. Particular emphasis is put on exploring the links between the sustainability dimension of SSCM and the foundations and practice of AR. The paper does not reject other methodological approaches, but it shows that the pragmatic orientation of AR is particularly suitable for an applied field such as SSCM where problems are often messy, cross-disciplinary and essentially concerned with the flourishing of individuals and organisations. Our paper has broader implications for interorganisational research.

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Section: Linking Action Research To Relationality Intentionality Chmentioning

confidence: 99%

Section: Thematic Analysis Of Action Research / Sustainable Supply Chmentioning

confidence: 99%

A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

Touboulic

Walker

2015

Human Relations

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“…Figure 04 is a typical 'Gidangaado in Keffi. Depending on the context of study or discussion, and to some extent, a matter of choice, the word, 'sustainability' has been referred to as , 'sustainable development' (Jickling, 1994;Robinson, 2004), as 'corporate sustainability' (Mintzberg, 1983;Van Marrewijk, 2003;Anthony, 2016), as 'corporate social responsibility' (McGuire, Sundgren, & Schneeweis, 1988;Carroll, 1999;Golob et al, 2014), or as 'sustainable design/construction' in the case of architecture and construction (Kibert, 2016;Cortese, 2003;Brown, Hanson, Liverman, & Merideth, 1987). Hence, researchers a lot of times, use them interchangeably.…”

Section: The Gidan-gaadomentioning

confidence: 99%

Preservation Of The Gidan-Gaado For Sustainable Urban Development

Muhammad¹

2018

The European Proceedings of Social and Behavioural Sciences

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Culture has remained one of the most remarkable aspects of human existence. It has proven its indispensability by surviving the battering and bantering from both intangible and tangible concepts such as 'globalization' and 'International Style' respectively. It is a fact that, the cultural history of any people is a crucial factor in understanding the things they hold as the essence of their living. One of the best ways to preserve a people's culture and history is to preserve their traditional built environment, because it is one significant arena within which this drama continuously unfolds. The Gidan-gaado (traditional extended family-house) is one of the actors taking the center-stage in contemporary urban areas, especially those urban areas of West Africa. It is within this expansive scenario that this study embarks upon the evaluation of perceptions of occupants of the Gidan-gaado, to highlight the reasons it remains formidably resilient. The study is approached from a transactional perspective, in which the 'home' and its environs are viewed as a quantity that defines, and is defined, by socio-cultural dispositions and psychological conditions. Mixed methods and case study strategies were utilized to evaluate the role of the Gidan-gaado in urban sustainability. Interviews and survey were used in the traditional urban core of Keffi town, one of the historic towns in Nigeria. Conclusions were drown on the dire need to preserve and sustain the traditional urban Gidan-gaado.

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“…Young and Makhija (2014) also demonstrated in their research that practising CSR resulted in better relationships between suppliers and resellers for better profit margins. Another example is JYSK, a company in Denmark that observed considerable profit increase following the incorporation of CSR in their business after undertaking customer surveys (Golob, Johansen, Nielsen, & Podnar, 2014). A study of several banks in Nigeria also showed a correlation between higher profits and CSR (Adewale & Rahmon, 2014).…”

Section: Literature Reviewmentioning

confidence: 99%

Banking on Corporate Social Responsibility

Rice¹,

Peter²

2015

JMS

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This exploratory study set out to understand the true value of Corporate Social Responsibility (CSR) in the banking sector. Businesses, including banks, actively participate in CSR but the question of value still persists. What does the bank receive in return for participating in CSR? Do banks get more customers as a result of their CSR programmes? Do banks have a better customer retention rate because of their CSR programme? Will customers change banks purely because they disagree with their banks CSR programme? These were some of the issues addressed but due to the small sample size, the findings cannot be generalised. The study did not find any significant, positive nor negative relationship, between CSR and the bank customers; meaning the tests could not provide evidence that for instance CSR programmes should be targeted towards female customers or customers of a certain age or income bracket. More importantly 80% of the respondents did not consider CSR an issue that was important enough to affect their choice of banks. They will not switch banks purely based on a bank's CSR programme. Understandably they were more interested in bank fees and interest rates. These issues directly affected their reason for choosing a particular bank. So the question of why banks, and presumably other businesses, still participate and spend a lot of money on CSR when their customers do not seem to place much value on it, still persists. The findings suggest that a much larger study on the topic is warranted. It will aid banks and other businesses decide on their role in corporate social responsibility. Whose needs are being satisfied by participating in CSR?

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Corporate Social Responsibility as a Messy Problem: Linking Systems and Sensemaking Perspectives

Cited by 27 publications

References 30 publications

A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

A relational, transformative and engaged approach to sustainable supply chain management: The potential of action research

Preservation Of The Gidan-Gaado For Sustainable Urban Development

Banking on Corporate Social Responsibility

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