Corporate social responsibility as a source of competitive advantage: The mediating role of social capital and reputational capital

Saeed, Muhammad Mohtsham; Arshad, Faria

doi:10.1057/dbm.2012.19

Cited by 71 publications

(34 citation statements)

References 59 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…If the incumbent firm is a well-known organization for environmental conservation and commitment toward sustainability issues within the SC, then the firm's brand value can be maximized through its contribution toward environment projects and recognition of the brand reputation by customers [42,43]. Vendors who have collaborative relationships with organizations that are well-known for their commitment toward environmental issues are more likely to have environmental activities in their SC system.…”

Section: Collaborative and Implementation Activitiesmentioning

confidence: 99%

Implementation of Collaborative Activities for Sustainable Supply Chain Innovation: An Analysis of the Firm Size Effect

Lee

2019

Sustainability

View full text Add to dashboard Cite

This study examines the effects of collaborative and implementation activities on environmental performance for sustainable supply chain management. Specifically, the proposed research investigates the moderating effect of firm size on the effect relationships. The structural equation modeling with AMOS 23.0 was employed to test hypotheses. The results confirm the positive effects of collaborative activities on environmental performance and the positive relationship between collaborative activities and green certification programs in both small and medium enterprises (SMEs) and large-sized firms. Contrary to general belief, firm size did not moderate the relationship between autonomous collaborative activities and green activities. However, other relationships were supported in the research model, thus firm size partially moderates the relationships of collaborative activities with implementation activities and environmental performance. The study demonstrates that implementation activities play a key role in improving collaborative activities with suppliers and vendors for sustainable supply chain innovation. Additionally, it contributes to the practice of sustainable supply chain innovation as well as to efficiency through collaborative activities in the supply chain process.

show abstract

Section: Collaborative and Implementation Activitiesmentioning

confidence: 99%

Implementation of Collaborative Activities for Sustainable Supply Chain Innovation: An Analysis of the Firm Size Effect

Lee

2019

Sustainability

View full text Add to dashboard Cite

show abstract

“…In spite of the obvious positive results of those attempts, they provided a partial perception of the whole picture of that relationship (Saeed & Arshad, 2012). This would suggest that scientists have tried to develop this concept more than any other time to examine the relationship between (CSR) and competitive advantage.…”

Section: The Mediating Effects Of Customer Satisfaction and Corporatementioning

confidence: 99%

Measuring the Impact of Corporate Social Responsibility Practices on Competitive Advantage: A Mediation Role of Reputation and Customer Satisfaction

El-Garaihy¹,

Mobarak²,

Albahussain³

2014

IJBM

View full text Add to dashboard Cite

Corporates are facing increasing pressure to operate in a socially responsible ways. The importance of Corporate Social Responsibility initiatives is due to their relation to competitive advantage, financial result, customer behavior, and corporate reputation as well. Therefore, the purpose of this study is to examine the mediating role of consumer satisfaction and corporate reputation on achieving competitive advantage for corporates, and then measuring the impact on creating competitive advantage for corporates that apply social responsibility in the Kingdom of Saudi Arabia. The experimental results of the study have demonstrated that the initiatives of (CSR) are affected by the economic, legal, ethical, and discretionary activities. The tests have also confirmed the direct relationship between the initiatives of (CSR) and competitive advantage as a strong positive relationship. The results of this study emphasize on the ability of customer satisfaction and corporate reputation to play completely mediating role between (CSR) and competitive advantage. Customer satisfaction also affects more strongly the achievement of competitive advantage. It affects with direct and indirect relationship through corporate reputation. This has been concluded based on the results from a sample of 300 Saudi corporates. The results of this study indicate that (CSR) appears as an effective strategic objective. Therefore, Saudi corporates should consider the initiatives of (CSR) as a way to construct intangible assets such as customer satisfaction and corporate reputation. Saudi corporates, therefore, need to exert all their efforts to engage in the activities of corporate social responsibility, which represent a powerful strategy for those corporates.

show abstract

“…CSR activities facilitate the cultivation of social capital, which is characterized by trust, shared norms, perceived obligations, and a sense of mutual value identification between the firm and its stakeholders [70,72]. These resources create an environment of mutual benefits, coordination, and support for the firm [88]. Studies on service innovation agree that knowledge from within and outside the firm is essential to the success of service innovation [89].…”

Section: The Mediating Role Of Dynamic Capability Between Csr and Sermentioning

confidence: 99%

The Effects of Corporate Social Responsibility on Service Innovation Performance: The Role of Dynamic Capability for Sustainability

Tsai

et al. 2019

Sustainability

View full text Add to dashboard Cite

The effects of corporate social responsibility (CSR) on product and technological innovation have been thoroughly examined. However, the relationship between CSR and service innovation remains largely unexplored. We examined the relationship between community and environmental CSR and service innovation performance, with further exploration of the mediating mechanism between them. Based on social capital and dynamic capability theory, we developed a model revealing that CSR improves the performance of service innovation through an advanced dynamic capability to address rapidly changing environments. Through the use of structural equation modeling and hierarchical regression analyses, we tested the conceptual model with a data set of 298 small- and medium-sized enterprises in China. The results demonstrate that the positive influence of community CSR on service innovation performance is partially mediated by dynamic capability, whereas this effect of environmental CSR is fully mediated by dynamic capability. These findings have important implications for both CSR and service innovation practice and theory.

show abstract

Corporate social responsibility as a source of competitive advantage: The mediating role of social capital and reputational capital

Cited by 71 publications

References 59 publications

Implementation of Collaborative Activities for Sustainable Supply Chain Innovation: An Analysis of the Firm Size Effect

Implementation of Collaborative Activities for Sustainable Supply Chain Innovation: An Analysis of the Firm Size Effect

Measuring the Impact of Corporate Social Responsibility Practices on Competitive Advantage: A Mediation Role of Reputation and Customer Satisfaction

The Effects of Corporate Social Responsibility on Service Innovation Performance: The Role of Dynamic Capability for Sustainability

Contact Info

Product

Resources

About