2016
DOI: 10.1504/emjm.2016.081032
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Corporate social responsibility, attitudes and behavioural intentions: an empirical study in banking industry

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“…Many consumers do not have intimate knowledge of firms' environmental and social initiatives (Devinney, 2009). Without intimate knowledge of firms' social and environmental initiatives, consumers often do not invest time to identify those initiatives and seek out associated products (Khalilakbar and Khazaei Pool, 2016). In addition, firms which invest in social and environmental initiatives must overcome loyalties consumers have to their current brands.…”
Section: Hypothesesmentioning
confidence: 99%
See 1 more Smart Citation
“…Many consumers do not have intimate knowledge of firms' environmental and social initiatives (Devinney, 2009). Without intimate knowledge of firms' social and environmental initiatives, consumers often do not invest time to identify those initiatives and seek out associated products (Khalilakbar and Khazaei Pool, 2016). In addition, firms which invest in social and environmental initiatives must overcome loyalties consumers have to their current brands.…”
Section: Hypothesesmentioning
confidence: 99%
“…A central component of family firms is nonfinancial goals. Extant research has documented autonomy and control (Ward, 1997), family cohesiveness, supportiveness, loyalty (Sharma and Manikutty, 2005) and pride (Khalilakbar and Khazaei Pool, 2016), as well as family name recognition, respect, status and goodwill in the community (Withisuphakorn and Jiraporn, 2016), as important nonfinancial goals for family firms. Furthermore, a family firm seeks to pass the firm from one generation to the next, resulting in leaders who endeavor to create a positive image and are concerned about the firm's reputation (Block and Wagner, 2014).…”
Section: Hypothesesmentioning
confidence: 99%