Corporate social responsibility in micro-, small- and medium-sized enterprises: Multigroup analysis of family vs. nonfamily firms

Yáñez-Araque, Benito; Hernández, Juan Pablo Sánchez-Infante; Broncano, Santiago Gutiérrez; Estévez, Pedro Jiménez

doi:10.1016/j.jbusres.2020.10.023

Cited by 56 publications

(51 citation statements)

References 116 publications

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“…From a practical point of view, it has shown how CSR practices aimed at improving customer and employee satisfaction not only contribute to creating a better society but also enable companies to improve their performance. In line with Yáñez-Araque et al [113], the results obtained in this research show how, for these companies, the benefits of implementing CSR practices outweigh the costs, thereby increasing the profit obtained by companies. This should serve to encourage company managers to develop a CSR strategy that will bring them interesting competitive advantages.…”

Section: Discussionsupporting

confidence: 89%

Using PLS-SEM to Analyze the Effect of CSR on Corporate Performance: The Mediating Role of Human Resources Management and Customer Satisfaction. An Empirical Study in the Spanish Food and Beverage Manufacturing Sector

et al. 2021

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Although in recent decades corporate social responsibility (CSR) has been subjected to numerous studies in management and marketing literature about its impact on business results, the mechanism by which it affects performance has not been established. There is a lack of consensus when it comes to explaining how CSR actions are related to firm performance. Our research helps to understand this relationship through mediating effects such as CSR-oriented human resource management and customer satisfaction because employees and customers are critical stakeholders of companies and contribute directly to the determination of the corporate results. Through a study on a sample of small and medium-sized Spanish food and beverage manufacturing companies, and by using partial least squares structural equation modelling (PLS-SEM), we found that CSR does indeed impact business performance when CSR actions are mainly oriented towards more efficient management of human resources and customer satisfaction. In this way, the results lead us to conclude that depending on the stakeholder to which these actions are oriented, a specific orientation of the company’s CSR policy can be more efficient in corporate performance.

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Section: Discussionsupporting

confidence: 89%

Using PLS-SEM to Analyze the Effect of CSR on Corporate Performance: The Mediating Role of Human Resources Management and Customer Satisfaction. An Empirical Study in the Spanish Food and Beverage Manufacturing Sector

et al. 2021

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“…According to Hair et al [ 66 ], the evaluation of the formative dimensions is not the same as for the reflective-type dimensions. The evaluation of the reliability and validity is not applicable in formative construct because they do not need to be correlated [ 81 , 82 ].…”

Section: Resultsmentioning

confidence: 99%

Exploring the effect of professionalization, risk-taking and technological innovation on business performance

et al. 2022

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The aim of this paper is to analize the influence of professionalization over firm’s performance and the effect of two mediating variables, risk-taking and technological innovation. A total of 310 Spanish SMEs were surveyed, and the study was conducted using partial least squares path modelling (PLS-SEM) technique. The findings showed that firm’s performance is influenced by professionalization, risk-taking and technological innovation. These effects are not only direct and positive, but there are also important indirect effects that reinforce the positive effects of professionalization on firm’s performance. This research contributes to the literature on professionalization considering mediating effects of risk-taking and technological innovation in the relationship between professionalization and firm’s performance. The results provide interesting implications for theory and practice, indicating how companies can orient their strategies with the aim of gaining competitive advantage in order to increase their performance.

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“…In the academic literature, a wide variety of indicators have been used to measure family nature; however, the majority agree on the requirement of family participation in ownership, active management, and governance [65]. Our survey includes a direct and dichotomous question (YES/NO) asking if a family group actively participate in the ownership and in the business management, which means that the decision-making power depends in the owner family.…”

Section: Independent Variablesmentioning

confidence: 99%

Influence of Government Support on Proactive Environmental Strategies in Family Firms

2021

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Scholars have dedicated significant efforts to understanding the factors that influence the environmental strategy of a firm, in order to mitigate the negative impacts on the ecosystem. Learning more about the factors that encourage environmental behavior allows managers and policy makers to improve action and advance correctly in this direction. Despite this academic interest, the literature regarding family business has undertaken limited attention over the issue. Hence, our paper aims to advance in this line of research, by empirically examining the relationship between government support in family firms and their investment in environmental protection. Specifically, we intend to analyze whether the family nature, and the government financial support, influence their environmental strategy. The empirical analysis is developed with a sample of 1802 manufacturing firms in Spain, using a binary logistic regression to evaluate the existence of dependency relationships between the analyzed variables. The results show this dependency, confirming family nature and government support as significant factors for a proactive environmental strategy, funding the idea that family character positively affects environmental performance in line with the socio-emotional wealth approach, and these differences are greater if the company operates mainly in a local area. Likewise, family firms that receive state direct and indirect funding, invest more in environmental issues to mitigate negative external impacts. The practical implications of the results obtained are especially useful for managers of family businesses as well as for central governments and local institutions as a matter of reflection. To reduce administrative processes and costs for family firms in terms of direct and indirect support is of great importance, as an inadequate process may become a barrier to develop environmental strategies.

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Corporate social responsibility in micro-, small- and medium-sized enterprises: Multigroup analysis of family vs. nonfamily firms

Cited by 56 publications

References 116 publications

Using PLS-SEM to Analyze the Effect of CSR on Corporate Performance: The Mediating Role of Human Resources Management and Customer Satisfaction. An Empirical Study in the Spanish Food and Beverage Manufacturing Sector

Using PLS-SEM to Analyze the Effect of CSR on Corporate Performance: The Mediating Role of Human Resources Management and Customer Satisfaction. An Empirical Study in the Spanish Food and Beverage Manufacturing Sector

Exploring the effect of professionalization, risk-taking and technological innovation on business performance

Influence of Government Support on Proactive Environmental Strategies in Family Firms

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