Corporate social responsibility in tourism: The case of Zoomarine Algarve

Contreiras, Joaquim Pinto; Machado, Virgílio Miguel; Duarte, Patrícia

doi:10.18089/tms.2016.12113

Cited by 4 publications

(8 citation statements)

References 22 publications

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“…The perception of stakeholders toward a company's participation and contribution in socially responsible and sustainable practices is a vital component of corporate social performance [52]. Consumers' attitudes and behaviors tend to be positively influenced when businesses act in a socially responsible way [53].…”

Section: Perception Of Csrmentioning

confidence: 99%

Corporate Social Responsibility Among Travel and Tour Operators in Nepal

2019

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Travel and tour operators (TTOs) have become increasingly and positively engaged in Corporate Social Responsibility (CSR) due to increased consumer awareness and responsible business practices. However, CSR engagement has not fully permeated the travel and tourism industry in Nepal as it is still considered ambiguous. There is a need to identify baseline knowledge, and to institute programs and policies for CSR engagement. This study formulated a conceptual model to empirically test the relationship between perceptions of CSR (comparative, benefits and favorability) and its association with the importance, participation and future engagement intentions among TTOs in Nepal. Data were collected via a questionnaire among TTO (n = 138) that were registered with the National Association of Tour and Travel Agents. Based on the results, CSR was deemed to be important due to customers’ favorability toward organizations that implemented related activities. This relationship influenced CSR participation and subsequently led to future intentions to engage. Overall, it was apparent that the TTOs which were essentially small and medium enterprises were focused on CSR implementation largely due to customers’ pressure and/or demand. This study provides knowledge to devise appropriate strategies to drive CSR implementation in the tourism industry via TTO in Nepal.

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Section: Perception Of Csrmentioning

confidence: 99%

Corporate Social Responsibility Among Travel and Tour Operators in Nepal

2019

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“…According to Towner and Milne (2017), "the case study method is applicable to surfing tourism as it permits the real-life setting to be explored even when there is narrow contextual material available" (p. 4). The three-dimensional perspective of sustainability based on the principles of ecological prudence, social equity and economic efficiency helped to design the investigation based on triangulation techniques (Contreiras, Machado, & Duarte, 2016). Both public authorities and private organizations were invited to express their opinions regarding social, economic and environmental impacts of surfing tourism in the municipality.…”

Section: Methodsmentioning

confidence: 99%

Governing Locally for Sustainability: Public and Private Organizations’ Perspective in Surf Tourism at Aljezur, Costa Vicentina, Portugal

Machado

Carrasco

Contreiras

et al. 2017

Tourism Planning & Development

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The study here reported is part of a research project on surfing tourism in Aljezur supported by the Aljezur Municipality. 2 Governing locally for sustainability: Public and private organizations' perspective in surf tourism at Aljezur, Costa Vicentina, Portugal This study explores how a rural municipality of low population density and strong tourism intensity for the practice of recreational activities can exert a sustainable collective action in the policies and strategies of planning and development of local tourism. The study focuses on the case study of the municipality of Aljezur, in Portugal, and is applied to a dominant tourismrecreational activity, surfing. Based on a survey of relevant stakeholders, namely private and public organizations, it was possible to obtain indicators of local environmental, economic and social convergence. These allowed elaborating a proposal for a municipal sustainable management charter of the surfing tourism in the region. The conception of this charter and the consequent strategies moves the management of local tourism destinations to higher levels of institutional sustainability.

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“…The current legal regime governing local accommodations was defined by DL The legislation thus reflects sustainability in terms of economic, social, and environmental dimensions (e.g., Contreiras et al, 2016;Elkington, 1998;Li, 2005; United Nations World Tourism Organization Researchers have argued that this "participatory community" is a classic pattern found by studies based on applications of the theory of collaboration to local tourism planning (Gray, 1989) or approaches focusing on tourism as a community industry (Murphy, 1985). With the increased use of information and communication technologies, researchers have applied the concept of the participatory community to the role of small (Chatkaewnapanon and Kelly, 2019;Dredge, 2006;Morena et al, 2017).…”

Section: Local Accommodation Regulations In Portugalmentioning

confidence: 99%

Local tourist accommodation and institutional strengthening in the interior of the Algarve, Portugal

Machado

Contreiras

Duarte

2019

JPMD

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Purpose This study aims to understand how legislation and technology can enhance socio-economic development in low-density population territories, focusing specifically on the dynamics of local tourist accommodation over the past decade. Design/methodology/approach A case study was conducted for five municipalities in one of the most significant tourism regions of Portugal – the Algarve – based on a systematic investigation of relevant laws, regulations and electronic platforms. Official statistics were compiled and analyzed for the five territories’ registered local accommodation services, population, overnight stays and additional local services. Findings The results reveal that public entities’ regulations favor micro-entrepreneurship initiatives in local accommodation and that digital tools supported by online platforms have quite visible effects on low-density territories. The findings also reveal that the local tourist accommodation supply has experienced an especially dynamic, sustained growth over the past decade. This expansion has been accompanied by an increased supply of other services, suggesting that accommodation can positively influence the existing and/or future socio-economic development of low-density territories. Research limitations/implications Further studies focusing on other areas with low-density populations are needed to determine more clearly how local accommodation influences socio-economic development. Practical implications Public regulations supported by digital platforms that favor micro-entrepreneurship initiatives in local accommodation can strengthen local development. Originality/value To the best of the authors’ knowledge, this study is the first to analyze how local tourist accommodation can foster socio-economic development in low-density territories.

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Corporate social responsibility in tourism: The case of Zoomarine Algarve

Cited by 4 publications

References 22 publications

Corporate Social Responsibility Among Travel and Tour Operators in Nepal

Corporate Social Responsibility Among Travel and Tour Operators in Nepal

Governing Locally for Sustainability: Public and Private Organizations’ Perspective in Surf Tourism at Aljezur, Costa Vicentina, Portugal

Local tourist accommodation and institutional strengthening in the interior of the Algarve, Portugal

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