Corporate Social Responsibility of Organizations as Part of a Quality Management System

Abstract

The paper deals with the topic of social responsibility in selected organizations in the Czech Republic. This topic is mainly associated with the requirements for economical and ecological production. In reality, however, this area has a much broader meaning. In the introduction, the paper deals with the definition of corporate social responsibility, the importance of this industry, the description of stake-holders and the basic principles of the whole concept. Furthermore, the paper deals with the benefits of implementing corporate social responsibility in the overall concept of the organization and describes the most common barriers to the adoption of the concept of CSR in organizations. The next part analyses the current attitude of organizations to CSR in the form of a questionnaire survey. Organizations from various areas of the private as well as the public sector were involved in the survey. The questionnaire is divided into three groups within the questions asked to the respondents. The first part of the questions is focused on the identification of organizations, focus size and other information. The second part focuses on awareness of corporate social responsibility and the last part deals with issues related to strengthening awareness of CSR.

Employee perception of CSR and its effects on the company’s image

“…CSR has been shown to improve employee loyalty and happiness in organizations (Bibi et al, 2022;LeBaron et al, 2022) although it is seldom acknowledged by the industry. The energy crisis, expensive raw materials, a lack of investment, high tariffs, difficult bank loans, and tough international competition may all be important factors in the crisis, but a disregard for universally accepted CSR principles, particularly its internal dimension involving employees, could also be a significant factor (Střihavková et al, 2021b). True CSR can inspire workers to work with enthusiasm and strengthen their feeling of belonging, resulting in increased productivity and organizational credibility.…”

“…Beyond making the company more profitable, corporate social responsibility focuses on distributing resources for the benefit of all stakeholders, including the community (Imran Ali et al, 2010;Boutmaghzoute and Moustaghfir, 2021). CSR encompasses a wide range of activities, ranging from the bare minimum of honoring workers' basic human rights to the implementation of policies and legislation that assist employees in achieving a work-life balance (Fuentes-García et al, 2008;Střihavková et al, 2021b). Employees desire a high quality of work life (QWL), therefore a CSR intervention could be a powerful instrument for improving business reputation and performance while also increasing employee happiness (Anderson, 1993;Hsieh and Chan, 2012;Barakat et al, 2016;Bilbao-Terol et al, 2019;Rosak-Szyrocka and Żywiołek, 2022).…”

“…As a result, improving employee satisfaction and engendering employee loyalty is a key goal for organizational CSR efforts. However, little is known about employee perceptions of CSR efforts and whether they admire them (Střihavková et al, 2021a). Employees who are satisfied are more loyal to their employers, therefore it is advantageous for businesses to discover strategies to boost employee well-being both at work and in general (Porter and Kramer, 2006;Zhang, 2010;Swider et al, 2011;Lu et al, 2021)There are many types of research about the employee perception of CSR in the companies' image but, but very little research looked at the how employee understand CSR and how they received this concept in their company (Barauskaite and Streimikiene, 2021;Streimikiene et al, 2021;Khamis and Wan Ismail, 2022).…”

CO2 Emission Reporting of Maritime and Air Transport in the Context of Sustainable Development

“…The basis of sustainable development is high social awareness built on access to information. The concept of sustainable development is often combined with the concept of corporate social responsibility in the context of the responsibility of an organization for the impact of it is decisions and activities on society and the environment on top of the need to disclose information in this regard (Střihavková et al, 2021;Szadziewska et al, 2021). However, the industry has lacked a unified policy and common understanding of how to define and measure sustainability (Zieba and Johansson, 2022), which has led to inconsistent sustainability reporting practices.…”

The Impact of Psychophysical Factors on the Level of Occupational Risk in Small-Sized Enterprises with Particular Emphasis on the Manufacturing Sector

“…Also of great importance is the organizational culture and its autonomous part, which is the safety culture in the enterprise [24]. It is this culture that consists, among other things, of reliable identification of all risks, with particular attention to psychophysical and psychosocial risks [25]. In addition, psychophysical risks, which are underestimated by many employers and employees, begin to play an important role in shaping the level of occupational risk in the enterprise.…”