Corporate social responsibility of small- to medium-size enterprises as a solution to out-migration: an example from the hospitality sector

Abstract

Local and regional authorities are often held responsible for implementing social and economic “population drain reduction” policies but at the same time are constrained with little fiscal power and inability to access resources. Being considered the “backbone” of local economies, it is on small- to medium-size enterprises (SMSEs) to come up with an “out-migration” solution which would be effective; yet at the same time sustainable, and adding social value to the local or regional development. Therefore, using a sample of 24 SMSEs from the hospitality industry environment, this paper empirically examines corporate social responsibility (CSR) as a prerequisite for employees’ affirmative work attitudes, such as job satisfaction (JS), effective organizational commitment (OC), and employees’ voluntary retention (R). Inspired by Carroll’s (2015, 2016) four-dimensional concept of CSR (economic, legal, ethical, and philanthropic dimension), the findings suggest a significant causal relationship between CSR and the examined employees’ desirable behavior outcomes. However, it is mainly the ethical and legal dimension of CSR that influence all three employees’ affirmative work attitudes - JS, effective OC, and voluntary R. The contribution of this paper also lies in amounting to the body of scholarly literature on CSR in respect to employees. Most works focus on other stakeholders but employees, or are set in different cultural settings or geographical regions, mainly in Asia, and thus their findings might be difficult to implement in the Central European context. Highlights for public administration, management and planning: • CSR as a prerequisite for sustainable management of employees’ retention in small-to medium- size enterprises. • CSR may act as an approach to reduce “out-migration” faced in local and regional development. • SMSEs adding a social value to local and regional development.

Responsabilidad social corporativa y compromiso organizacional en la hotelería. Una revisión sistemática y bibliométrica

“…Cuando los trabajadores perciben que las inicia�vas de RSC están dirigidas hacia su bienestar, se sienten obligados a corresponder posi�vamente. Conviene subrayar que el nivel de compromiso dependerá del �po de ac�vidades de RSC, ya que influyen de forma diferente; por lo que aquellas orientadas hacia los empleados son las de mayor influencia (Farooq et al, 2019;Jarkovská y Jarkovská, 2021a, 2021b.…”

Digital capability and creative capability to boost firm performance and formulate differentiated CSR-based strategy

“…CSR is the solution to the uncertainties that firms face in today’s business arena [ [38] , [39] , [40] , [41] ]. External CSR practices focus on contribution to society, the natural environment, and customers, while internal CSR activities involve formal CSR programs within which employees may engage and enjoy developmental advantages that echo employers' concern for their workforces [ 42 ].…”

The influence of Islam in shaping organisational socially responsible behaviour

“…Such studies have been viewed with scepticism due to the young age of the participants (Parboteeah et al, 2009); they also offer limited academic understanding of the phenomenon amongst practitioners and thus the work attracts little attention from organisational leaders (Parboteeah et al, 2009). Moreover, existing studies on organisational CSR behaviour and Islam are conducted predominantly in the banking sector (e.g., Belal et al, 2019; Jarkovská & Jarkovská, 2021; Platonova et al, 2018), where the impact of Islam is expected to be strong, considering the institutionalised influence of Islam through the Shari'ah Boards that operate in Islamic banks. Despite calls for research into organisational CSR behaviour and Islam (e.g., Al‐Abdin et al, 2018; Peifer, 2015), particularly with focus on the Middle East (Jamali et al, 2020; Koleva, 2021; van Aaken & Buchner, 2020), it remains unclear whether Islam has any influence on ethical decision‐making or organisational CSR behaviour in non‐ Shari'ah regulated sectors and in samples considering business practitioners.…”