2017
DOI: 10.1002/csr.1408
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Corporate stakeholder responsiveness? Exploring the state and quality of GRI‐based stakeholder engagement disclosures of European firms

Abstract: Stakeholder engagement (SE) is recognized as a key process to align firm and stakeholder interests and to identify material content for sustainability reporting (SR). Research on SE quality in an SR context has, however, been largely neglected. This paper investigates the current state and quality of SE within SR within a sample of 55 sustainability reports issued by European firms that used the new Global Reporting Initiative's G4 Guidelines. It will focus on why, how, and with whom firms are involved in SE b… Show more

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Cited by 79 publications
(107 citation statements)
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References 52 publications
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“…In fact, belonging to a sector, in addition to influencing the choice to make a CSR disclosure, can influence the choice of the material issues that must be described in greater detail in the report. & Brandt, 2017). Given the importance of these guidelines and the lack of clarity achieved by previous studies on the real impact they have on the quality of disclosure and on the effective application of several key reporting principles, we intend to more thoroughly investigate this issue.…”
Section: Hypothesesmentioning
confidence: 99%
“…In fact, belonging to a sector, in addition to influencing the choice to make a CSR disclosure, can influence the choice of the material issues that must be described in greater detail in the report. & Brandt, 2017). Given the importance of these guidelines and the lack of clarity achieved by previous studies on the real impact they have on the quality of disclosure and on the effective application of several key reporting principles, we intend to more thoroughly investigate this issue.…”
Section: Hypothesesmentioning
confidence: 99%
“…However, the exposure to and the perception of the amount of pressure from stakeholder groups may affect managers' responsiveness to stakeholders' requests (Herremans, Nazari, & Mahmoudian, 2016;Johnson, Redlbacher, & Schaltegger, 2018). Inclusivity of such stakeholders may drive sustainable value creation and affect a company management's decisions to disclose material sustainability information and to prepare the sustainability report in accordance with SRC and guidelines (Global Reporting Initiative, 2013; Moratis & Brandt, 2017). High levels of engagement of key stakeholders with legitimate interests, for instance, may influence the management to disclose sustainability-related "bad news" in addition to "good news," leading to sustainability reports of higher quality (Hahn & Kühnen, 2013;Prado-Lorenzo, Gallego-Alvarez, & Garcia-Sanchez, 2009;Wolf, 2014).…”
Section: Theoretical Framework and Hypothesesmentioning
confidence: 99%
“…High levels of engagement of key stakeholders with legitimate interests, for instance, may influence the management to disclose sustainability-related "bad news" in addition to "good news," leading to sustainability reports of higher quality (Hahn & Kühnen, 2013;Prado-Lorenzo, Gallego-Alvarez, & Garcia-Sanchez, 2009;Wolf, 2014). Inclusivity of such stakeholders may drive sustainable value creation and affect a company management's decisions to disclose material sustainability information and to prepare the sustainability report in accordance with SRC and guidelines (Global Reporting Initiative, 2013; Moratis & Brandt, 2017). Thus, processes in which stakeholders actively pressure a firm to operate more sustainable, and which influence management's choices concerning corporate sustainability reporting may reduce the information asymmetry between the company and its stakeholders (Dal Maso et al, 2017) but also positively influence the companies' competitive position (Lozano & Huisingh, 2011).…”
Section: Theoretical Framework and Hypothesesmentioning
confidence: 99%
“…Research on corporate social responsibility (CSR) communication strategies has been increasing in recent years [1][2][3][4]. The importance of the way that firms communicate their contributions to society, the environment, and development to their stakeholders is currently a relevant research topic.…”
Section: Introductionmentioning
confidence: 99%
“…According to the seminal paper of Morsing and Schultz [5] regarding CSR communication strategies, three fundamental strategies are distinguished: information, response, and involvement. These strategies have been the object of attention in multiple CSR studies [3][4][5][41][42][43][44] in which the level of companies' engagement with their stakeholders is evaluated and set forth by means of the communication strategies that have been defined. These studies provide evidence of the evolution of the firms, going from one-way communication strategies (inform) to two-way communication strategies (response and involvement), which translates into corporate reports with communication actions and channels that firms have developed in order to inform the stakeholders of their interests and concerns.…”
mentioning
confidence: 99%