“…Prior research also suggests that this approach can be used to measure important aspects of physician practices. 28 Based on published literature and previously developed surveys on physician group characteristics, 25,[29][30][31][32][33][34] we defined 13 key capabilities that could be assessed by a survey of practicing physicians and classified them into 4 domains: patient assistance and reminders (assistance of patient selfmanagement, system for contacting patients for preventive services, clinical reminder systems); culture of quality (feedback to physicians on quality and patient experience, new initiatives on quality and patient experience, frequent meetings on quality performance, presence of a leader for quality improvement); enhanced access (language interpreters, providers' spoken languages, regular appointment hours on weekends); and electronic health records (frequently-used, multi-functional EHR) [Box]. Since the sophistication of EHRs may vary, the instrument assessed 6 specific EHR functionalities in 4 of the core areas identified by the Institute of Medicine: results management (lab and radiology results), communication and connectivity (notes from consultants), health information and data (problem and medication lists), and decision support (electronic reminders).…”