“…Most of the available research has been limited to estimation of the short-term, direct costs of operating PAPs from the health carei nstitution' sp erspective. [14][15][16]18,19 Most researchers have focused on the costs of pharmacists, technicians, and other employees-such as social workers or patient registration technicians-employed to manage the process of applying for and dispensing PAPd rugs. For the most part, these studies have not included valuation of physician' st ime, overhead costs to the institution, or patients' time.…”