“…telephone calls) by care managers/nurse specialists to monitor and improve antidepressant adherence [37,46,57] • Pocket reminder cards for practice teams to enable patient assessment, education and activation of treatment [46] Heart failure • Standardized detailed educational program received at discharge with information on low-salt diet, self-monitoring of blood pressure and symptoms, daily weight, smoking cessation, etc. [32,49] • Nurse led program with home visit and regular telephonic follow-up to stress treatment adherence [45] • Telemanagement system stimulating patients to daily call in and answer a short health questionnaire. Information was stored and automatically analyzed by decision support tools [33,60] • Pharmacists studied guidelines, key concepts in pharmaceutical care [58] • Teaching patients better self-management skills by instructing and encouraging them to monitor their health [49] • Home visits by specialist nurse from HF clinic who provided hospital care, followed by short consultation nurse and physician after each visit [59] • Alerts were set in telemanagement system for abnormalities requiring immediate intervention by nurse [33] • Icons used for medication containers matching with icons on written instruction about medication [58] • Cardiologists were care managers and documented treatment plan [32] • General education about disease and treatment, individualized physical training program, recognizing early triggers of exacerbation, importance of smoking cessation [61,62] • Multidisciplinary care team plus home visits by nurse providing hospital care at home [43] • Pulse oximeter with modem system which is able to transmit information on arterial oxygen saturation through telephone line to a receiving station where tele-assistance nurse is available for tele-consultation [34] • NA…”