Cost of quality modeling for maintenance employing opportunity and infant mortality costs: An analysis of an electric utility

Future research avenues of cost of quality: a systematic literature review

“…Quantifying failure costs (Elbireer et al, 2010); identifying hidden failure costs (Elbireer et al, 2010;Duarte et al, 2018) and the hidden components of quality costs (Cheah et al, 2011;Psomas et al, 2018); examining external failure costs or externalities (Peimbert-Garcia et al, 2016); focusing on the effectiveness of specific elements of prevention and appraisal cost (Plewa et al, 2016); examining which CoQ elements practitioners should focus on (Plewa et al, 2016) and the constituents of cost of quality (prevention, appraisal, failure costs) (Chatzipetrou and Moschidis, 2016); exploring which quality costs are monitored the most and which quality costs are constantly ignored (Chatzipetrou and Moschidis, 2017), the essence and the content of each individual quality cost (Chatzipetrou and Moschidis, 2017) and the quality cost components (Chatzipetrou and Moschidis, 2018); analyzing internal and external failure cost as a loss and not as a gain (Barouch and Bey, 2018); incorporating many CoQ elements in the analysis of CoQ (Psomas et al, 2018); determining the structure of the CoQ elements (Psomas et al, 2018); studying appraisal costs (Sawan et al, 2018)…”

“…Studying the integration of CoQ method with the supply chain management (Alzaman et al, 2010;Yoo et al, 2012;Castillo-Villar et al, 2012a;Castillo-Villar et al, 2012b;Khataie and Bulgak, 2013;Alglawe et al, 2019), the Six Sigma methodology (Rodin and Beruvides, 2012), the ISO 9001 standard implementation (Chiarini, 2015) and maintenance strategy (Peimbert-Garcia et al, 2016) CoQ failure factors…”

The impact of early failures on maintenance costs: an empirical study in Latin America

“…The study is conducted in the northeast transmission division, where evidence suggests some current transformers present costly failures after either installation or maintenance activities have been carried out (Peimbert-Garcia et al , 2016). Maintenance managers and frontline workers have reported this equipment is, sometimes, more likely to present failures when it is “touched” for maintenance purposes than when it is not.…”

“…For this research, the definition of an early failure, in the context of current transformers, is extended to any event/failure that triggers a maintenance service within a certain period after either installation or a previous maintenance service has been conducted (Peimbert-Garcia et al , 2016).…”

“…Therefore, some efforts have been carried out to integrate opportunity costs in the economic model. Specific to maintenance, Peimbert-Garcia et al (2016) have proposed a cost-of-quality model, with each cost category (PAF) integrating a direct and an opportunity cost. This variant makes it robust and suitable for this research.…”