“…Perceptions of the quality of care and behaviour of providers were important for utilisation of health services, and therefore the implementation of DSF schemes. Prospective users were discouraged by reputations that facilities had long waiting times [ 81 , 85 ], were poorly equipped and unclean [ 39 , 49 , 58 , 61 , 63 , 65 , 71 , 80 , 85 , 92 ], or were places where one encountered disrespectful and abusive care [ 33 , 44 , 49 , 50 , 52 , 54 , 56 , 61 , 63 , 81 , 86 , 94 , 101 , 105 ]. Modesty rules made some women reluctant to be treated by male doctors [ 58 ] or to visit midwives where it is considered inappropriate to let someone else see one’s genitals [ 25 ].…”