“…concentrate on evaluation and selection of specific software products such as CASE tools [6,38,53], simulation software [10,19,[44][45][46]66], DSS software [7,55], AHP software [49], knowledge management tools [47,50], data mining software [11], visual programming languages [26], ERP packages [21], CRM packages [12], expert system shells [64], and operations management software [61] describe automated systems/tools that assist decision makers in various activities involved in software evaluation and selection [4,17,20,23,39,70] describe only criteria for software selection [3,9,54,55,64], and methodology for software selection [2,6,19] relate to the evaluation of a single software attribute, quality or some quality sub-attribute, for a software product [15,16].…”