2012
DOI: 10.1080/15555240.2012.701166
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Counseling Outcomes at a U.S. Department of Defense Employee Assistance Program

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Cited by 6 publications
(8 citation statements)
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“…The finding that the majority of clients showed improvement after a brief course of EAP counseling is consistent with previous reports, to include a separate quality improvement project completed in the same setting as this research (Clavelle et al, 2012). This was true for clients who presented with work-related problems, as well as those who presented with nonworkrelated problems.…”
Section: Resultssupporting
confidence: 92%
See 1 more Smart Citation
“…The finding that the majority of clients showed improvement after a brief course of EAP counseling is consistent with previous reports, to include a separate quality improvement project completed in the same setting as this research (Clavelle et al, 2012). This was true for clients who presented with work-related problems, as well as those who presented with nonworkrelated problems.…”
Section: Resultssupporting
confidence: 92%
“…The average raw score reductions (20.5 for the WR clients and 24.4 for the NWR clients) clearly exceeded the RCI of 14, suggesting that the changes were very reliable. These results are consistent with findings from a separate quality improvement initiative at this EAP (Clavelle, Dickerson, & Murphy, 2012). Lambert, Hansen, and Finch (2001) opined that a statistically reliable reduction in score can also be considered clinically significant if it moves the participant from the dysfunctional range (63+) to the normal range at termination.…”
Section: Total Scoresupporting
confidence: 90%
“…For example, Hartwell, Paul, French, Potter, Rodman, and Zarkin (1996 ) investigated more than 6,400 companies with 50 or more full-time employees and found that 81.1% of the companies had adopted external programs. Kirk and Brown (2003 ) found that 57.1% of Australian companies have also adopted external programs, which off er more counseling services and are characterized by employee anonymity, a lack of company intervention, and more referral resources ( Amaral, 1999 ;Clavelle, et al ., 2012 ).…”
Section: Counseling Records Of Employee Problemsmentioning
confidence: 99%
“…Beyond employees' perceptions of work-related and non-work-related problems, it is also necessary to investigate whether employees are using coping behaviors, what those behaviors are, and whether they seek outside assistance for support. Many large corporations provide external counseling services for employees to improve the quality of their personal relations, psychosomatic health, labor-manager relationships, and job performance ( Selvik, Stephenson, Plaza, & Sugden, 2004 ;Clavelle, Dickerson, & Murphy, 2012 ) and to reduce work stress, absenteeism, and workplace accidents ( Milkovich & Newman, 2002 ;Elliott & Shelley, 2005 ). By collecting and analyzing the counseling records of employees from employee assistance programs (EAPs), a further measure of the frequency and types of problems experienced by employees and the coping actions taken to alleviate them can be made.…”
Section: Counseling Records Of Employee Problemsmentioning
confidence: 99%
“…In a recent systematic review that identified the effectiveness of a range of EAP interventions [ 21 ], five of the 17 studies reviewed examined effectiveness on personal functioning [ 22 26 ]. These studies reported significant improvement in depressive symptoms [ 26 ], clinical distress [ 25 ], and psychosocial function [ 22 24 ]. None of the studies were conducted in Australia.…”
Section: Introductionmentioning
confidence: 99%