“…Research on unhelpful interactions in counselling is considerably less extensive than it is for helpful factors, possibly because clients are, on the whole, very positive about their counselling (Bowman & Fine, 2000;Hemmings, 2000;Seligman, 1995). Other reasons include the possibility that clients are reluctant to criticise their counsellors (Farber, 2003;Hill et al, 1993) and are tolerant of a less-thanperfect performance by their counsellor (Farber, 2003;Hill et al, 1993;Rennie, 1994).…”