“…4,22,25,26,28,29,36,[39][40][41] On the other hand, empathy, emotional support, compassionate care, sensitivity to patients' cultural background, matters of trust and confidence, nonjudgmental acceptance, open and honest communication, explanation of conditions, a continuing relationship with a certain provider, privacy during medical encounters, encouragement, and participatory decision-making style were rated as important factors for enhancing the communication from the point of view of the patients with T2DM. 23,[25][26][27]29,36,37,[39][40][41] Results showed that Interpersonal Processes of Care scale was the most commonly used questionnaire for assessing patientprovider communication. 9,10,25,26,[28][29][30] Five out of the 22 reviewed papers were in Persian language and none was qualitative study.…”