“…However, in most of these areas, technology adoption may not be straightforward as adoption is often influenced by several factors. These factors can be classified as three main groups: (a) user (e.g., Hsu, 2016;Wilson, Raish, & Carr-Chellman, 2017), (b) technology itself (e.g., Pereira & Wahi, 2017;Y. Xu et al, 2020), and (c) organization where technology is adopted at (e.g., Chang, 2015;Porter, Graham, Bodily, & Sandberg, 2016;Singh & Hardaker, 2017).…”