COVID-19 healthcare success or failure? Crisis management explained by dynamic capabilities
Ritva Rosenbäck,
Kristina M. Eriksson
Abstract:Introduction
This paper presents a structured review of the use of crisis management, specifically examining the frameworks of surge capacity, resilience, and dynamic capabilities in healthcare organizations. Thereafter, a novel deductive method based on the framework of dynamic capabilities is developed and applied to investigate crisis management in two hospital cases during the COVID-19 pandemic.
Background
The COVID-19 pandemic distinguishes it… Show more
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