COVID-19 Pandemic and Workplace Adjustments/Decentralization: A Focus on Teleworking in the New Normal

Abstract

Purpose: the paper is an attempt to examine the effect of COVID-19 on workplace adjustments/decentralization. In doing this, teleworking in the new normal was taken as a major focus. Our interest is to find out the nature of workplace adjustments/decentralization that the COVID-19 has brought in the workplace by focusing on teleworking/telecommuting in the new normal. Design/methodology/approach: the paper adopts a descriptive research design and content analysis. The data of the paper are in qualitative and quantitative form and were sourced from secondary sources like textbooks, journals articles, and government reports and online published materials. In gathering the data used in articulating the ideas of the paper, their reliability and validity were enhanced by ensuring that the sources were reputable outlets and the data gathered reflect the variables of interest as contained in the topic of the paper.Findings: Findings of the study revealed that the COVID-19 pandemic has brought about compelling adjustments in the workplace. Work processes and practices are increasingly decentralised and adjusted with greater number of workers working from home (WFH). The global workplace is also witnessing a decongesting trend with a few staff in most organizations directed to work from office while others are to work from home. Hours put in by employees of financial institutions have been reduced to 6 hours as against 9-10 hours per day. Furthermore, sectors like the health and caregiving are under pressure for greater recruitment of hands to meet up with the pressure on the sector. Originality/contributions: the study is original by the emphasis on workplace adjustments occasioned by the COVID-19 pandemic. One of such specific workplace adjustments is the emerging attention that teleworking and telecommuting has attracted in the public and private sector in the emerging new normal. The argument of the paper is that the COVID-19 pandemic is a global health crisis that has impacted negatively on organizational life and functions necessitating adjustments in the workplace for organisational, workers and societal benefits. As a way of managing the workplace crisis generated by the COVID-19, technological advancement by way of teleworking/telecommuting offers the window for escape. The study has both theoretical and policy relevance in the new normal.

Sense of Coherence in Managers during COVID-19 and the New World of Work: A Mixed-Method Study

“…Researchers stated important factors during COVID-19 [17][18][19] and it can be highlighted that in this research, the managers interviewed do not present managerial resistance to innovation. They also agree with the literature that appropriate equipment and training is needed to deal with the situation and the rapid changes [20].…”

“…Managing employees and organizations during COVID-19 has changed dramatically [1][2][3][4]. Research has stated six important factors for managing during COVID-19 [17]:…”

“…Trust is often regarded as the "glue" that holds other factors together. Trust between managers, virtual workers, and their colleagues is fundamental to be effective [17]. Trust in institutions (i.e., perceptions of them as competent, honest and benevolent [22,23], helps people manage complexity and is crucial for legitimising decisions made by managers [24][25][26].…”

Predictors and Moderator of Telework Adjustment among Labour Union Members During Covid-19 Pandemic: A Conceptual Paper

“…By enabling people to work from home, teleworking intrinsically impacts the link between work and non-working jobs, making it more straightforward for one position to overlap with another. Men and women can play these roles relatively differently and hence have various demands in a virtual environment that may lead them to respond differently to employees' telework adjustment variable (Agba, et. al., 2021;Agba, et.…”

“…The reshaped employee-employer relationship has created a significant avenue for a labour union to play a significant role in the work design aspect, particularly the telework adjustment. In this pandemic environment, finding and understanding what factors influence union members' ability to "adapt" would aid in the establishment of telework solutions (Agba, et. al., 2021).…”