2020
DOI: 10.1371/journal.pone.0238491
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COVID-19: Retransmission of official communications in an emerging pandemic

Abstract: As the most visible face of health expertise to the general public, health agencies have played a central role in alerting the public to the emerging COVID-19 threat, providing guidance for protective action, motivating compliance with health directives, and combating misinformation. Social media platforms such as Twitter have been a critical tool in this process, providing a communication channel that allows both rapid dissemination of messages to the public at large and individual-level engagement. Message d… Show more

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Cited by 47 publications
(64 citation statements)
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References 24 publications
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“…Two studies analysed data from Sina Weibo, 23,27 and the other four studies analysed data from Twitter. [28][29][30][31] Zhu and colleagues 23 measured the attention of Chinese netizens-ie, citizen of the net-to COVID-19 by analysing 1101 Sina Weibo posts. They noted that Chinese netizens paid little attention to the disease until the Chinese Government acknowledged and declared the COVID-19 outbreak on Jan 20, 2020.…”
Section: Social Media As Disease Controlmentioning
confidence: 99%
“…Two studies analysed data from Sina Weibo, 23,27 and the other four studies analysed data from Twitter. [28][29][30][31] Zhu and colleagues 23 measured the attention of Chinese netizens-ie, citizen of the net-to COVID-19 by analysing 1101 Sina Weibo posts. They noted that Chinese netizens paid little attention to the disease until the Chinese Government acknowledged and declared the COVID-19 outbreak on Jan 20, 2020.…”
Section: Social Media As Disease Controlmentioning
confidence: 99%
“…The third, the country of study and the references. Category Proxy data type Country and reference Adoption of NPI Mobile phones and/or vehicles through location intelligence and measurement platforms USA [367] , [368] , [369] , [370] , [371] , [372] Twitter Twitter population [373] , [374] Wikipedia and Reddit Canada, Italy, USA, UK [375] Google USA [376] ; 130 countries [377] TV USA [378] Mobility changes Mobile phones and/or vehicles through location intelligence and measurement platforms USA [37] , [38] , [379] , [380] Facebook Italy [39] Citymapper app 22 countries [381] …”
Section: Measuring Npis Via Proxy Datamentioning
confidence: 99%
“…Here, we find articles aimed at quantifying the adoption of NPIs via proxy data such as mobile phones collected by location intelligence companies [367] , [368] , [369] , [370] , [371] , [372] , Twitter [373] , [374] , COVID-19 ad-hoc apps [196] , Wikipedia and Reddit [375] , Google [376] , [377] , and TV viewings [378] .…”
Section: Measuring Npis Via Proxy Datamentioning
confidence: 99%
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“…Health institutions can inform the public about common health topics such as healthy living, immunization, and smoking [7]; communicate the risk of disease outbreaks [28]; quickly provide instructions about prevention behaviors to a broad audience during disease outbreaks [29]; and share the latest news and inform the public of the government's handling of disease outbreaks [28,30]. Research efforts have been devoted to exploring strategies for generating health content on social media and increasing retransmission [31,32]. Social media has several advantages over other media outlets when used for disseminating health information.…”
Section: Disseminate Health Information and Combat Misinformationmentioning
confidence: 99%