“…The three major approaches in the description of student evaluations were to generally describe the evaluations as a whole or in part; 15,22,24,30,36 to present evaluation scores; and/or to delineate the students' written comments. In the presentation of evaluation scores, various studies provided different metrics, such as one score that averaged all items regarding the instructor 20,21 or the course; 20,26,32 average scores for different items regarding the course 24,28,29,32 or both the course and the instructor; 25,36,49 or average scores for one item regarding the course. 15,30 In the presentation of student comments the main approaches were to provide a summary of the comments, 20-22, 24, 26, 30 excerpts from the comments, 25,26,28,29,44 or both.…”