Information dashboards are extremely useful tools to exploit knowledge. Dashboards enable users to reach insights and to identify patterns within data at-a-glance. However, dashboards present a series of characteristics and configurations that could not be optimal for every user, thus requiring the modification or variation of its features to fulfill specific user requirements. This variation process is usually referred to as customization, personalization or adaptation, depending on how this variation process is achieved. Given the great number of users and the exponential growth of data sources, tailoring an information dashboard is not a trivial task, as several solutions and configurations could arise. To analyze and understand the current state-of-the-art regarding tailored information dashboards, a systematic mapping has been performed. This mapping focus on answering questions regarding how existing dashboard solutions in the literature manage the customization, personalization and/or adaptation of its elements to produce tailored displays.
P O S TGiven the large amount of content customization and/or personalization possibilities, and the potential misconception of those terms, this paper aims to investigate the existing literature regarding the customization, adaptation and/or personalization of information dashboards, focusing on mapping [4] the collected studies to understand the existing solutions and research lines of this area.The remainder of this paper is organized as follows. Section 2 outlines the research method followed to perform the systematic mapping. Section 3 describes the data extraction process for analyzing the collected works. Section 4 presents the results of the systematic mapping, finishing with Section 5 where the results are discussed and Section 6, where the work's conclusions are shared.
RESEARCH METHODThis study is based on the guidelines suggested by Kitchenham and Charters [5] for systematic literature studies and the guidelines suggested by Petersen [6] for mapping studies. The mapping process is organized in a series of phases; first, the planning phase, where the main goals and research questions to be answered are defined. Second, the conducting phase, where the search strategy is generated and the selection, assessment and data extraction of the studies are performed. The final stage is the reporting phase, where the results are disseminated.
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