2020
DOI: 10.1111/caim.12378
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Creative heritage: Overcoming tensions between innovation and tradition in the luxury industry

Abstract: Marketing" and "design" teams often experience conflicts when cooperating on innovation projects. In luxury industries, these difficulties are exacerbated by a tension between innovation and tradition, which, in turn, causes a loss of originality and operational efficiency. Based on three case studies of a luxury champagne house, we provide evidence of the existence of a type of cognitive resource-a creative heritage-that can help marketing and design teams in luxury organizations manage these tensions, addres… Show more

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Cited by 13 publications
(5 citation statements)
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References 65 publications
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“…Second, we have introduced the concept of TDBM coming from the use of knowledge embedded in traditions as a distinctive resource on which to develop a BM. In line with previous research on BMs (Manfredi Latilla et al , 2018; Reinhold et al , 2017), we conclude that this approach capitalizes on activities that are designed by recombining past knowledge to furnish the transformative experiences that customers increasingly seek (Carvajal Pérez et al , 2020; Pung et al , 2020). At the same time, it is important to note that this should not merely reflect traditions from the past, but rather that organizations need to be capable of updating these traditions, lining them up with new and emerging market needs and expectations.…”
Section: Discussionsupporting
confidence: 86%
“…Second, we have introduced the concept of TDBM coming from the use of knowledge embedded in traditions as a distinctive resource on which to develop a BM. In line with previous research on BMs (Manfredi Latilla et al , 2018; Reinhold et al , 2017), we conclude that this approach capitalizes on activities that are designed by recombining past knowledge to furnish the transformative experiences that customers increasingly seek (Carvajal Pérez et al , 2020; Pung et al , 2020). At the same time, it is important to note that this should not merely reflect traditions from the past, but rather that organizations need to be capable of updating these traditions, lining them up with new and emerging market needs and expectations.…”
Section: Discussionsupporting
confidence: 86%
“…This often leads to conflict between the two functions in innovation projects. Carvajal Pérez, Le Masson, Weil, Araud, and Chaperon (2020) notice that in luxury industries, these difficulties are exacerbated by tension between innovation and tradition, which can diminish originality and operational efficiency. In a qualitative study based on three design projects of a luxury champagne house, they discover a cognitive resource type—creative heritage—that can help marketing and design teams in luxury organizations to address destructive and creative tensions and overcome the trade‐off.…”
Section: Eleven Studies Dealing With Intersections Of Marketing and Dmentioning
confidence: 99%
“…Since second-hand luxury goods have the characteristics of both second-hand and luxury products, the price is lower than brand-new goods. This means that the affordability of second-hand luxury goods provides consumers with the opportunity to possess luxury goods [ 49 , 50 ], greatly improving consumers’ willingness to buy second-hand luxury goods. On the other hand, when they belong to specific collectibles, the price-performance ratio can be significantly improved [ 51 ].…”
Section: Literature Reviewmentioning
confidence: 99%