Creatively expanding research from work-based learning

Scott, Deborah

doi:10.1108/jwam-03-2020-0015

Cited by 8 publications

(8 citation statements)

References 20 publications

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“…Work-based learning organisation results are discussed also in other research (Brante, Sloka, 2021-c;Toole, 2011;Guillermo, et al, 2021) with stress also to social media as key tools for the future of work-based learning. Creative and innovative approaches for work-based learning is on researchers agenda and with practical applicable suggestions (Scott, 2020;Brante, Sloka, 2021-a) for work-based learning practical applications. A tie between educational institution and industry is on great importance as from those successful relations depend many practically realized activities (Ismail, et al, 2021) as from them many practical solutions are influenced.…”

Section: Literature Reviewmentioning

confidence: 99%

International Scientific Conference “New Challenges in Economic and Business Development – 2022: Responsible Growth” : Proceedings

2022

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The global aviation sector has never had a greater crisis than what it is experiencing during the COVID-19 pandemic. While passenger numbers are growing, COVID-19 remains a threat. This interdisciplinary study maps airport passenger services digitalization research referring to passenger satisfaction. The study tracks the influence of touchless airport services, as well as global pandemic COVID-19, focusing on the safety and encouragement of airport passengers. Study aims to identify a gap between the level of expectation and satisfaction of Riga International Airport (RIX) passengers. An empirical survey was conducted on passengers who have experience of using airport services prior to and during the COVID-19. In total, 1315 questionnaires were analysed by employing a SERVQUAL model. This study can be used to create policy recommendations in order to implement the safety measures and other types of airport services focusing on further improvement during and after COVID-19. Article concludes that COVID-19 changed passenger habits significantly, it left long lasting impact on confidence, and willingness to travel has been tempered by concerns over the risks of catching COVID-19. The lessons learned of COVID-19 require accelerating new processes with less face-to-face (F2F) contact enabling and encouraging all passengers, despite age, gender, education, race, disability or other personal qualities, the right having safe and user-friendly services.

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Section: Literature Reviewmentioning

confidence: 99%

International Scientific Conference “New Challenges in Economic and Business Development – 2022: Responsible Growth” : Proceedings

2022

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“…Bodolica (2017, 2014) also use the notion of "social ludic activities (SLAs)" to refer to the activity of playing at work. Scott (2020) talks about "fictionalising adults' experiences of work-based learning". With LSP application, we are talking about metaphorizing adult's experiences.…”

Section: Theorizing "Playful Activity"mentioning

confidence: 99%

“…Scott (2020) talks about “fictionalising adults' experiences of work-based learning”. With LSP application, we are talking about metaphorizing adult's experiences.…”

Section: Theoretical Underpinningsmentioning

confidence: 99%

“…Talking about benefits of creativity, we should take into consideration the need of persistence as Scott (2020, p. 123) claims: “Persistence is required when attempting creativity in the workplace” challenging the organizational capabilities with spaces for collaboration, critical reflection and exploration with “revisiting, reviewing and revising” as a leading approach. Before we start to re-imagine organizational realities in a mindful and impactful way while designing DEX, we need to learn the rules of playing and strategizing with patience and persistence.…”

Section: Future Perspectivesmentioning

confidence: 99%

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Designing playful employee experience through serious play–reflections from pre-pandemic corporate learning events in Poland

Sońta

2021

JWAM

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PurposeIn times of organizational thirst for employee engagement and meaning through designing corporate stories, the aim of this article is to explore and identify key sources (engines) of engagement during LEGO® SERIOUS PLAY® (LSP) corporate learning pre-pandemic events of various types and size in Poland.Design/methodology/approachThis is a conceptual paper. The research was conducted using participant observation from the perspective of a certified facilitator of the method. This position ensures a prime access to the organizational events. Eight training sessions (four LSP and four non-LSP workshops) have been analysed using thematic analysis. The structure of thematic codes has been conceptualized and reflected as the EPIC framework.FindingsThe findings include (1) the importance of the experience of emerging realities as a key generator of engagement, (2) the significance of social collaboration and peer-to-peer interactions (experience of collective intelligence), (3) the observable rise in engagement and willingness to contribute when real business situations, especially labelled as “strategic issues” are discussed and (4) the role of image-capturing (“snapshot experience”) in creation of an engaging learning experience.Research limitations/implicationsThe limitations refer to the potential conflict of interests as the researcher is also the facilitator of the workshop. To ensure the neutral point of view of the researcher, the sessions have been recorded to enable transparency of the observation and non-biased logic of key findings. The “learning experience” research is also culture- and context-sensitive, thus it may be problematic to replicate the research procedure in different countries, however, the EPIC model can be treated as a universal framework to explore and identify the engines of engagement.Practical implicationsThe concept of this paper is designed from the practical point of view. The findings are adaptable to the corporate practices aimed at empowering employees and are compatible with management models such as agile, human enablement and human-centred design in organizations.Social implicationsSerious play methods of learning and experiencing are said to be of the highest importance when finding new ways of organizational learning in the pandemic situation and work from home as a standard learning environment.Originality/valueThe contribution of this paper is visible in the conceptualization of the moments that shape an engaging experience. This is also the first academic paper presenting the perspective of a certified facilitator of LSP from Central and Eastern Europe region.

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“…The first two articles of this special issue focus on creativity in individual learning. The first is by Debbie Scott, who argues the case for "Creatively expanding research from work based learning" (Scott, 2020). The paper reminds of us of the value and role of unexpected experiences and outcomes in learning journeys and how fruitful they can be whilst trying to learn in professional settings.…”

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confidence: 99%

Guest editorial

Scott

Nottingham

Wall

2020

JWAM

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Welcome to the "Creativity in Work-Applied Management" special issue of the Journal of Work Applied Management. When we created the call for papers, we characterised creativity as both a process and an outcome within business and as essential for societal and economic growth (Shalley, 2013;Wall et al., 2017a). We thought such characterisation was likely to remain appropriate as technological development, globalisation and urbanisation trigger significant change in everyday life and employment, making it essential to recognise the skills and capabilities needed for continued participation and influence in the workplace, and that these will include "originality abilities" (Bakhshi et al., 2017). We also thought creativity could be considered through the use of creative problem-solving (

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Creatively expanding research from work-based learning

Cited by 8 publications

References 20 publications

International Scientific Conference “New Challenges in Economic and Business Development – 2022: Responsible Growth” : Proceedings

International Scientific Conference “New Challenges in Economic and Business Development – 2022: Responsible Growth” : Proceedings

Designing playful employee experience through serious play–reflections from pre-pandemic corporate learning events in Poland

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