“…According to the British Crime Survey, Measuring Crime for 25 Years report (Jansson, 2008), only around 20 per cent of the British public feels that probation is doing a 'good' or 'excellent' job. This is essentially the same as opinions on the prison service, but considerably less than opinions on the police, who were rated positively by 50 per cent of the public surveyed (see also Allen and Hough, 2007;Feilzer, 2007;Hough, 2002, 2005;Wood and Viki, 2004). Likewise, when members of the public were asked what they thought could help to reduce crime in Britain, the National Probation Service (2002) research found that only 2 per cent of respondents spontaneously mention the Probation Service, compared to 77 per cent who cite the police and 13 per cent who mention schools.…”