Crisis-driven innovation and fundamental human needs: A typological framework of rapid-response COVID-19 innovations

Dahlke, Johannes; Bogner, Kristina; Becker, Maike; Schlaile, Michael P.; Pyka, Andreas; Ebersberger, Bernd

doi:10.1016/j.techfore.2021.120799

Cited by 64 publications

(61 citation statements)

References 64 publications

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“…Social media applications and technological innovations have played a vital role to assist public and business organizations to meet their needs. This research has shown consistency with past research conducted on the consequences of the pandemic (Brem et al, 2021 ; Dahlke et al, 2021 ; Li et al, 2021 ; Mejía-Trejo, 2021 ; Ambrogio et al, 2022 ).…”

Section: Discussionsupporting

confidence: 85%

Social Media Application as a New Paradigm for Business Communication: The Role of COVID-19 Knowledge, Social Distancing, and Preventive Attitudes

et al. 2022

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Business firms and the public have encountered massive consequences of the COVID-19 pandemic. This pandemic has become the most significant challenge and influenced all communities. This research study focuses on exploring the relationship between COVID-19 knowledge, social distancing, individuals' attitudes toward social media use, and practices of using social media amid the COVID-19 crisis. This study examines how attitudes toward social media use mediate the linkage between COVID-19 knowledge, social distancing, and practices for social media use. This survey uses a non-probability convenience sampling approach to collect samples and recruit willing respondents with their consent for data collection. This study recorded the feedback from 348 participants who encountered the indirect/direct effects of nationwide lockdowns, restrictions on social gatherings, and COVID-19 infection. The findings validate the proposed hypotheses for their direct effects and indicate significant β-values, t-statistics, and the p-values at p <0.001. The results validate a relationship between the COVID-19 knowledge of and social distancing practices. Similarly, the results approved a positive link between social distancing and attitudes toward social media use amid COVID-19. The findings validate the relation between social distancing and attitudes toward social media use during COVID-19 challenges (β-value = 0.22 and t-statistics = 3.078). The results show the linkage between attitudes toward social media use and practices of using social media (β-value = 0.41, and t-statistics = 7.175). Individuals' attitude toward social media use during COVID-19 mediates the connection between COVID-19 knowledge and COVID-19 practices of using social media use. The results validate the first mediation at β-value = 0.21 and t-statistic = 5.327. Similarly, the findings approve that attitudes toward social media use in the pandemic have positively mediated the relation between distancing and practices for social media use amid the crisis of COVID-19 (β-value = 0.09 and t-statistic = 2.633). The findings indicate how people have been indulged in social media to pave their business communication needs. The results provide valuable insights for the global business community. This study provides a systematic and holistic research model that helps in exploring the consequences of COVID-19. The generalizability of the findings provides valuable directions for future research related to the current pandemic.

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Section: Discussionsupporting

confidence: 85%

Social Media Application as a New Paradigm for Business Communication: The Role of COVID-19 Knowledge, Social Distancing, and Preventive Attitudes

et al. 2022

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“…The intentional introduction of new ideas, new products, or new ways of doing to obtain an improvement that implies innovation [1] has been linked to a wide set of beneficial effects both at the organizational and social levels. Economic growth and financial development [2], rapid response to emerging challenges [3], and even overcoming crises [4,5] are some of these potential positive results of innovation. However, it is in the individual where organizational innovation capability largely resides.…”

Section: Introductionmentioning

confidence: 99%

Fostering University Students’ Engagement in Teamwork and Innovation Behaviors through Game-Based Learning (GBL)

et al. 2021

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Higher Education Instituions (HEIs) should be the driving force behind the training of college students in terms of both hard and soft skills (for example, innovation and teamwork competencies), and they should also do so without neglecting their health and well-being, perhaps more than ever in these complex times of the SARS-CoV2 pandemic. Game-based learning (GBL) could be a powerful and useful tool in this regard. There is, however, some controversy surrounding the use of games for learning purposes in higher education institutions, and most of the research done about this issue corresponds to GBL through digital games. Under this background, the main objective of this study was to test the effect of GBL on the intrinsic motivation (IM), teamwork engagement (TWE), team building (TB), teamwork competence (TWC), and innovation behaviors (IWB) of 142 college students of Health Sciences and Social Work. After rehearsing in small groups, the game was tested (T2). Our results obtained through the differential analyses confirmed that undergraduates were more intrinsically motivated, experienced more TWE, TB, and TWC, and developed more IWB than before playing the game (T1). Therefore, the development of core personal skills might be promoted effectively by games in an efficient, engaging, and motivating way.

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“…Therefore, the pandemic brings new perspectives into shoppers' responses to selfservice technologies (SSTs), where engaging with SSTs is more than a service consideration but of health and psychological importance [16,17]. To this end, a great amount of research has been directed towards addressing the critical role of 'technologies' in facilitating consumption activities under the context of social distancing [3,9,18].…”

Section: Introductionmentioning

confidence: 99%

Does COVID-19 Promote Self-Service Usage among Modern Shoppers? An Exploration of Pandemic-Driven Behavioural Changes in Self-Collection Users

Wang

Wong

Yuen

2021

IJERPH

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Due to health concerns related to COVID-19, shoppers have learned to minimise social contact by adopting various contactless self-service technologies to fulfil their consumption needs. This study explores shoppers’ behavioural changes in relation to self-service, using the special research context of e-commerce self-collection services. By synthesising insights from the health psychology literature, this study proposes an affective-cognitive-social perspective to explain the pandemic-driven behavioural changes of self-collection users. The survey instrument is used for online data collection (n = 500), and a combined (descriptive and quantitative) method is adopted for data analysis. Our results suggest that, although with a relatively weak predictive power, the affective and cognitive appraisals of health risks lead to the reinforced usage of self-collection service. This also applies to the factors of action/coping planning and subjective norm. This study theoretically contributes to the self-service literature and creates managerial implications for retailers and logistics operators.

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Crisis-driven innovation and fundamental human needs: A typological framework of rapid-response COVID-19 innovations

Cited by 64 publications

References 64 publications

Social Media Application as a New Paradigm for Business Communication: The Role of COVID-19 Knowledge, Social Distancing, and Preventive Attitudes

Social Media Application as a New Paradigm for Business Communication: The Role of COVID-19 Knowledge, Social Distancing, and Preventive Attitudes

Fostering University Students’ Engagement in Teamwork and Innovation Behaviors through Game-Based Learning (GBL)

Does COVID-19 Promote Self-Service Usage among Modern Shoppers? An Exploration of Pandemic-Driven Behavioural Changes in Self-Collection Users

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