“…Research on the effectiveness of CIT training shows marked improvement in knowledge of mental health issues, perceptions of the mentally ill, and self-reported confidence in responding to situations involving persons with mental illness (Compton et al, 2014a, 2006; Ellis, 2014; Hacker & Horan, 2019; Haigh et al, 2020; Hanafi et al, 2008; Kohrt et al, 2015; Ritter et al, 2010; Tulley & Smith, 2015; but for null results, see Compton et al, 2015). Furthermore, officers trained by CIT-like programs are better able to direct individuals with mental illnesses to the appropriate medical or social services by engaging in medical transports or making referrals and diversions to service providers (Bratina et al, 2018; Compton et al, 2008, 2014b; Heilbrun et al, 2012; Kohrt et al, 2015; Lattimore et al, 2003; Ritter et al, 2011; Scantlebury et al, 2017; Strauss et al, 2005; Tyuse, 2012; Watson et al, 2010). Similarly, Teller and colleagues (2006) noted an increase in medical transports in Akron, Ohio, after the Akron Police Department’s CIT training program was implemented.…”