2023
DOI: 10.1111/1468-5973.12508
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Crisis management competencies: A university stakeholder perspective

Courtley D. Pharaoh,
D. J. Visser

Abstract: South African Universities faced an unforeseen crisis in the form of the #FeesMustFall (#FMF) movement. The Executive Management of the affected Universities was criticized for how the crisis was handled. Due to the significant cost (over R1 billion) to the higher education sector, not just in fiscal losses, but the loss of life, the investment into crisis management would be justified. Crisis management is a business action that includes planning and organising to prepare for and to respond to threats to busi… Show more

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