Traditionally, internal views from UK businesses expect the maximisation of profits and delivery of value for the customer; the external view expects realistic profits and provision of employment. However, this view is changing, with customers increasingly demanding products and services that also demonstrate environmental responsibility and minimise climate impacts.Although the cause-effect relationship between business operations, negative environmental impacts and climate change is well established there is now an enhanced appreciation that environmental challenges are systemic, interlinked and cannot be addressed in isolation.