Critical determinants for mobile commerce adoption in Vietnamese small and medium-sized enterprises

Chau, Ngoc Tuan; Deng, Hepu; Tay, Richard

doi:10.1080/0267257x.2020.1719187

Cited by 50 publications

(101 citation statements)

References 258 publications

(519 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…This is consistent with the recommendations of Delone and McLean (2003) in new contexts. Finally, In light of Chau et al (2020) recommendations, the current study has led the conversation towards the positive effects of adopting mobile technology in enhancing the advantage of mobile banking of SME managers in Pakistan. The current study also provides relevant managerial implications for apps developers and banking sectors.…”

Section: Contributions Recommendations Conclusion Contributionsmentioning

confidence: 98%

“…According to the study of Júnior et al, (2020), Brazilian SMEs has been using technology for enhancing their performance by their knowledge management systems. According to Chau et al, (2020), mobile commerce (m-The working and effectiveness of employees is a great advantage that is the organization's capital. For instance, enhancing emotional intelligence is a desired state in the organizations (Munir&Azam, 2017) that can also be done using mobile phone technology by developing various personal intelligence skills in the shape of mobile applications.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

An Empirical Investigation of Service Quality, Usage and Mobile Banking in Predicting Adaptive Performance: Serial Mediation Model

2021

cibg

View full text Add to dashboard Cite

This study investigates the serial mediation between Service quality and adaptive performance of managers through usage and mobile banking in contextual framework of SMEs' enterprises of Pakistan. This study aims to find out how usage and mobile banking sequentially mediate the relationship between Service quality and adaptive performance of managers at the workplace. This study's target population includes managers or owners of SMEs listed in Chambers of Commerce of Capital cities of Pakistan. As part of the more extensive research, 422 responses were received, which shows a 50% response. To test the hypotheses, structural and measurement models were developed in SEM. The findings show that serial mediation is observed in the case of service quality and adaptive performance as when we measure direct relation in the absence of mediators, it is significant and positive, as well as in the presence of serial mediators (usage and mobile banking) service quality, and adaptive performance is positive and significant. This study's findings will help the academia, banking sector, SMEDA and practitioners understand the importance of service quality, usage of mobile devices and mobile banking on adaptive performance. Future researchers must focus on practical investigation of testing the effect of system quality, information quality and usage of mobile devices, mobile banking to predict managers' adaptive performance by comparing SMEs and large enterprises in Pakistan.

show abstract

Section: Contributions Recommendations Conclusion Contributionsmentioning

confidence: 98%

Section: Introductionmentioning

confidence: 99%

An Empirical Investigation of Service Quality, Usage and Mobile Banking in Predicting Adaptive Performance: Serial Mediation Model

2021

cibg

View full text Add to dashboard Cite

show abstract

“…For SMEs, trialability is essential because innovation funds tend to be limited and so they must know immediately whether a new technology will bring benefits [116]. Trialability can be the most important predictor of adoptability because trialability makes benefits of technology faster [117,118]. The faster benefits can be revealed, the faster the implementation will be [117].…”

Section: Hypothesis Development Of Trialabilitymentioning

confidence: 99%

“…Trialability can be the most important predictor of adoptability because trialability makes benefits of technology faster [117,118]. The faster benefits can be revealed, the faster the implementation will be [117]. Trials are good because they put potential adopters' minds at ease and show that a technology is less complex than it might seem at first [119].…”

Section: Hypothesis Development Of Trialabilitymentioning

confidence: 99%

The Impact of Technological Innovation on Industry 4.0 Implementation and Sustainability: An Empirical Study on Malaysian Small and Medium Sized Enterprises

et al. 2021

View full text Add to dashboard Cite

SMEs are the pillars on which most of the economies worldwide rest. Without the support of qualified technological innovation, it will be very difficult for SMEs’ performance to improve and impossible for them to reach their sustainability goals. Small businesses should therefore be encouraged to embrace the next technological frontier, Industry 4.0 (I4.0). The main purpose of this research is to understand the relationship between the implementation of Industry 4.0 technologies and sustainability goals, along with an analysis of how innovation characteristics make implementing I4.0 easier for small businesses. To answer the research questions and analyse the high complex data, this research performed a structural equation model by using AMOS software. The results indicated that technology innovation characteristics have a positive significant effect on I4.0 implementation and sustainability goals. However, effective implementation of I4.0 mediates between the relationship of innovation characteristics and sustainability goals, except observability. The implications of this research are that SMEs should develop effective I4.0, implement it, and build innovation characteristics to reach sustainability goals.

show abstract

“…From the technological context, two common factors tested in prior studies that have an influence on the adoption and implementation of mobile banking in organizations, ICT infrastructure (as internal factor, and ICT expertise as human resources. The technological context is related to the characteristics of technologies in organizations (Chau et al, 2020).…”

Section: B Factors Influencing Mobile Banking Adoption In Organizationsmentioning

confidence: 99%

Mobile Banking Adoption in Organization: Review of Empirical Literature

Mujahed¹,

Ahmed²,

Samikon³

2020

IJISRT

View full text Add to dashboard Cite

This study reviews literature on mobile banking adoption in organizations to identify its influential factors and its operationalization in prior literature. We classify the factors that influence mobile banking adoption using the three contexts suggested by the Technology, Organization and Environment (TOE) framework, namely, technology, organization, and environment. The finding suggests that the influences of these factors vary across studies and most of the studies have operationalized mobile banking adoption using intention to adopt mobile banking or binary variable, rather than the actual use of the technology.

show abstract

Critical determinants for mobile commerce adoption in Vietnamese small and medium-sized enterprises

Cited by 50 publications

References 258 publications

An Empirical Investigation of Service Quality, Usage and Mobile Banking in Predicting Adaptive Performance: Serial Mediation Model

An Empirical Investigation of Service Quality, Usage and Mobile Banking in Predicting Adaptive Performance: Serial Mediation Model

The Impact of Technological Innovation on Industry 4.0 Implementation and Sustainability: An Empirical Study on Malaysian Small and Medium Sized Enterprises

Mobile Banking Adoption in Organization: Review of Empirical Literature

Contact Info

Product

Resources

About