Critical Elements and Lessons Learnt from the Implementation of an RFID-enabled Healthcare Management System in a Medical Organization

Abstract

Healthcare services are complex and life-critical. One mistake in any procedure may lead to irremediable consequences; numerous researchers, thus, introduce information and communication technology to improve quality of services and enhance patient safety by reducing the medical errors. Radio frequency identification (RFID) is considered as one of the emerging tool assist in meeting the challenges of the present situation. In recent years, RFID has been applied in medical organizations for the purpose of managing and tracking medical equipment, monitoring and identifying patients, ensuring that the right medication is given to the right patient, and preventing the use of counterfeit medicine. However, most of the existing literature focuses on demonstrating how RFID can benefit the healthcare industry, whereas little attention has been given to the management issues involved in constructing an RFID project in medical organizations. In this paper, an exploratory case study is conducted in a medical organization to illustrate the development framework and critical issues that should be taken into consideration in the preparation, implementation and maintenance stage of constructing such a project. All the experiences and results discussed in this paper offer valuable and useful insights to steer those who would like to start their journey using RFID in medical organizations.

An evaluation model for the implementation of hospital information system in public hospitals using multi-criteria-decision-making (MCDM) approaches

“…Data security, in the healthcare environment, is one of the concerns regarding adoption of a health information systems [116], [117]. According to Lin et al [106], information security and accuracy should be taken into consideration by the healthcare provider, attempting to punish any possible errors.…”

Radio-Frequency Tracking of Respiratory Equipment: Rationale and Early Experience at the Cleveland Clinic

“…They also described critical success factors and concluded that RFID technology in healthcare is still in its infancy, compared with RFID in other areas of application. Regarding implementation, Ting et al 14 reported that most of the literature focuses on the benefits of RFID in healthcare, with little attention to project management issues. Their paper provides a case study that illustrates the developmental framework and 23 critical issues in the preparation, implementation, and maintenance of an RFID project.…”

DataCare: Big Data Analytics Solution for Intelligent Healthcare Management

“…For instance, Ngai et al [11] focus on how RFID technology can be applied for building a healthcare management system, yet it is only implemented in a quasi-real world setting. Ting et al [13] also focus on the application of RFID technology to such a project, from the perspective of its preparation, implementation and maintenance.…”