Critical Factors of Cloud Computing Adoption in Organizations: An Empirical Study

Abstract

Using extended Technology Acceptance Model (TAM), this study attempts to assess empirically crucial factors affecting cloud computing adoption intentions. It explores security, availability and compliance-related challenges in cloud computing and makes the necessary recommendation which can help to mitigate the risk in cloud computing. A framework was developed to test the effect of security, availability of cloud service provider and compliance-related factors on cloud computing adoption intentions mediated by perceived ease of use (PEOU) and perceived usefulness (PU). A questionnaire for the factors was developed to collect the data from 280 companies in information technology, manufacturing and finance sectors in India. The data was analyzed using exploratory and confirmatory factor analyses. Further, structural equation modelling using AMOS 20.0 was used to test the proposed model. The empirical results show that cloud computing adoption intention is determined by PU and PEOU. Further, PU is found to be significantly influenced by PEOU. Risk as well as availability and support are found to be significant on PEOU. In addition, threat, risk, vulnerability and compliance are found to be significant on PU. The model can be used as a guideline to ensure a positive outcome of the cloud computing adoption in organizations. The findings offer cloud computing users with a better understanding of how security, availability of cloud service provider and compliance-related factors affect cloud computing adoption intentions. It also provides relevant recommendations to achieve conducive implementation environment for cloud computing adoption. This study is an attempt to explore and develop model for cloud computing adoption intentions that was theoretically grounded in the TAM.

Cybercrime and cloud computing. A game theoretic network model

“…This damage directly lowers the consumer's willingness to pay. This is in line with the findings of Gangwar and Date () who show that security issues decrease the usefulness of cloud computing services for its customers.…”

“…These risks cause many businesses to reassess carefully, whether to use the service at all (Mujinga & Chipangura, ). Furthermore, potential advantages may also be seen as disadvantages, as “the data placed is easy to locate [and] to send across the communication channels of different countries” (Gangwar & Date, , 889).…”

Prioritizing the Critical Factors of Cloud Computing Adoption Using Multi-criteria Decision-making Techniques

“…Various models have been proposed specifically to explain the adoption of technology, such as the technology acceptance model (TAM) (Davis, 1989), the unified theory of acceptance and use of technology (UTAUT) (Venkatesh, Morris, Davis, & Davis, 2003) and the technology organization environment (TOE) framework (Tornatzky, Fleischer, & Chakrabarti, 1990). Gangwar and Date (2016) used extended TAM model to find critical factors of CC adoption. The findings revealed that threat, risk, vulnerability, availability and support, and compliance are important determinants in Indian organizations.…”

Business Analytics Adoption in Firms: A Qualitative Study Elaborating TOE Framework in India

“…The organizations are less likely to use any technology if they find it difficult to understand and integrate with their organizational processes (Premkumar and Roberts 1999;Verma and Bhattacharyya 2017). Complexity is a factor that was found to have a negative influence on the adoption of cloud computing in India (Gangwar and Date 2016;Narwane et al 2019a, b).…”