2021
DOI: 10.52587//jems020101
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Critical Factors of Patient Satisfaction in Private Healthcare Sector of Lahore

Abstract: This study attempts to explain the factors of satisfaction in the patient's perspective from the private healthcare sector of Lahore. The data was collected from in-patients of eight major hospitals in Lahore city of Pakistan. The study distributed 450 questionnaires among patients of different hospitals for data collection and received 322 fully filled questionnaires for data analysis. The study applied different statistical tools to analyze the data. The findings show that among all six variables, physical f… Show more

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Cited by 7 publications
(8 citation statements)
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“…Information such as the internet, television sets, and cell phones contribute to the enhancement of high-tech exports (Shabeer et al, 2021a;Bougheas et al, 2000;Norton, 1992). Madden and Savage (2000) demonstrated a positive relationship between telecommunications infrastructure and economic growth across 43 nations.…”
Section: High-tech Trade and Informationmentioning
confidence: 99%
See 1 more Smart Citation
“…Information such as the internet, television sets, and cell phones contribute to the enhancement of high-tech exports (Shabeer et al, 2021a;Bougheas et al, 2000;Norton, 1992). Madden and Savage (2000) demonstrated a positive relationship between telecommunications infrastructure and economic growth across 43 nations.…”
Section: High-tech Trade and Informationmentioning
confidence: 99%
“…This study has used four estimation techniques: simple linear regression, quantile regression, bootstrap quantile regression, and feasible generalized least square FGLS (hetero) to assess the impact of explanatory variables on the dependent variable. Simple regression assumes that the cross-sections are homogeneous, quantile regression is used to robust outlier, and FGLS (hetero) is used to tackle cross-section heteroscedasticity (Shabeer et al, 2021a) Using multiple techniques of regression also ensures the claim whether explanatory variables have a consistent impact, or the impact will change by change in estimators.…”
Section: Estimation Techniquesmentioning
confidence: 99%
“…A good level of institutional quality precedes the outstanding functioning of effective legal systems, efficient regulatory mechanisms, and low levels of corruption which results in fin-tech that fosters financial inclusion. Shabeer et al (2021a) analyzed emerging countries with low institutional quality that may limit fin-tech and lower its capacity to narrow the financial inclusion gap. Even while previous studies have made great progress in comprehending the connection between fin-tech and financial inclusion, there are still several important gaps in knowledge: Most studies overlook the peculiarities of different cultural contexts to detect certain countries or regions.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Despite these differences, tax reforms are still a common theme across countries to generate high revenue, expand economic growth, reduce tax burdens, and simply increase efficiency and transparency in tax collection. Understanding the diverse procedures of tax collection and reforms in South Asian countries needs valuable insights into the effectiveness of such strategies on a more localized scale (Shabeer et al, 2021a;Gnawali, 2018).…”
Section: Introductionmentioning
confidence: 99%