Critical Incident Stress Debriefing for Health Care Workers

Lane, Pamela

doi:10.2190/mpvq-6fgd-ae87-er4x

Cited by 21 publications

(30 citation statements)

References 6 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Similar to Pender and Prichard (2009) and Lane (1994), the INNPUT intervention addresses the need for normalization of emotions, education regarding grief, opportunities to reminisce about the resident, and discussions about coping strategies. What is unique about the INNPUT intervention is that it offers staff a tool to use as a guide to assist them as they facilitate a debriefing among their peers.…”

Section: Peer Support Debriefing As An Intervention To Mitigate Disenmentioning

confidence: 99%

“…The INNPUT intervention promotes peer group interaction using four components identified by Lane (1994): cohesiveness, personal insight, support, and installation of hope. Specifically, the intervention is designed to acknowledge the impact of the loss for the employees; provide an opportunity for expression of thoughts, feelings, and experiences; and create an environment for supportive planning and promotion of self-care, all within the context of employee partnership.…”

Section: Description Of Innput Interventionmentioning

confidence: 99%

See 1 more Smart Citation

Developing and Implementing Peer-Led Intervention to Support Staff in Long-Term Care Homes Manage Grief

et al. 2016

View full text Add to dashboard Cite

Front-line staff in long-term care (LTC) homes often form strong emotional bonds with residents. When residents die, staffs’ grief often goes unattended, and may result in disenfranchised grief. The aim of this article is to develop, implement, and assess the benefits of a peer-led debriefing intervention to help staff manage their grief and provide LTC homes an organizational approach to support them. This research was nested within a 5-year participatory action research to develop and implement palliative care programs within four LTC homes in Canada. Data specific to this debriefing intervention included questionnaires from six peer debriefers, field observations of six debriefings, and qualitative interviews with 23 staff participants. An original peer-led debriefing intervention (INNPUT) for LTC home staff was developed and implemented. Data revealed that the intervention offered staff an opportunity to express grief in a safe context with others, an opportunity for closure and acknowledgment. The INNPUT intervention benefits staff and offers an innovative, sustainable, easy to use strategy for LTC homes.

show abstract

Section: Peer Support Debriefing As An Intervention To Mitigate Disenmentioning

confidence: 99%

Section: Description Of Innput Interventionmentioning

confidence: 99%

Developing and Implementing Peer-Led Intervention to Support Staff in Long-Term Care Homes Manage Grief

et al. 2016

View full text Add to dashboard Cite

show abstract

“…The value of debriefing with supervisors was echoed by the majority of counsellors, and was seen as especially important for assisting them to externalise and process concerning or challenging presentations. Other research similarly suggests that debriefing after difficult or traumatic client work helps human services workers normalise their responses to the event or client interaction (Hollister, 1996;Lane, 1994;Wollman, 1993). Debriefing and chatting with peers was also perceived as an effective way to disconnect from testing calls.…”

Section: Methods Of Disconnecting From Callsmentioning

confidence: 98%

“…This literature suggests that debriefing can provide a valued opportunity for counsellors to express how they feel and gain a sense of closure (Lane, 1994), and is valuable in normalising their reactions and helping them to feel more accepting of these reactions (Robinson & Mitchell, 1993). This opportunity to debrief is especially relevant considering the crisis work telephone counsellors regularly engage in, which can leave them feeling drained and trigger emotional reactions (Geldard & Geldard, 2012).…”

Section: Accessibility Of Supervisory Supportmentioning

confidence: 99%

Youth counsellors' experiences of telephone counselling: a qualitative exploration

Davidson¹

View full text Add to dashboard Cite

Telephone counselling is a well established medium of non-face-to-face mental health service delivery. Research to date has focussed on the delivery and effectiveness of therapy over the telephone. However, there has been little exploration of counsellor's experience of this work. The limited body of research about telephone counsellors' experiences portrays this work as challenging, exhausting and possibility traumatic for counsellors to perform. This is of significance considering the impact these factors can have on counsellors' subjective wellbeing, job satisfaction and turnover intentions.Research suggests that work related factors play a greater part than individual characteristics in shaping the experiences of telephone counsellors. However, there is limited understanding of the various types of work related factors that may shape these experiences.To address this gap in the extant literature this thesis explores youth counsellors' experiences of telephone counselling, and the range of work related factors that foster them. It examines telephone counsellors' general experiences of this work and those in relation to the work related factors of work environment, interpersonal relationships and specific aspects of the work. Unlike previous research, particular attention is paid to the spatial aspects of this work, such as the physical workplace environment and the mental space.To gain an in-depth understanding of telephone counsellors' experiences this research employed an instrumental case study approach and focused on youth counsellors in one telephone counselling service in New Zealand. Ten counsellors with 18 months to 9 years telephone counselling experience participated in this study, with the majority concurrently studying a human service related course at university. A multi-method design was adopted, including observations, in-depth interviews and reflective journals. To explore counsellors' experiences and how they are influenced by work related factors, both social constructionist and organisational theoretical lenses were adopted.The findings in this thesis indicate that overall counsellors enjoyed the work of telephone counselling despite its challenges. They experienced discrete aspects of their work as challenging, yet enjoyed their interactions with callers and the quality of relationships they had with colleagues and supervisors. Whilst counsellors experienced elements of the physical environment to be distracting and uncomfortable, they were able to exert some influence over the impact of these features by locating themselves in a preferred 3 counselling booth. Counsellors were found to enter into a distinct mental place when joining with their callers. Within this mental place they experienced a higher degree of proximity in counselling calls and greater distance in testing calls. The counsellors were able to manage the degree of closeness within their calls by their physical movement of leaning into counselling calls and leaning back from testing calls.This thesis makes a contribu...

show abstract

“…There are several accounts that emphasize critical incident stress debriefing (CISD) to be a valuable method o f stress management for nurses and others (Bums & Harm, 1993;Holaday, Warren-Miller, Smith, and Yost, 1995;HoUister, 1996;Lane, 1994;Spitzer & Burke, 1993). Critical incident stress debriefing provides a supportive environment where nurses can express their thoughts and emotions in relation to the event, and discuss how they are presently dealing with their feelings.…”

Section: Review O F Nurses' Coping Strategiesmentioning

confidence: 99%

Acute stress and coping in northwestern British Columbia nurses in relation to transfer of trauma patients.

Moszczynski¹

View full text Add to dashboard Cite

This manuscript has been reproduced from the microfilm master. UMI films the text directly from the original or copy submitted. Thus, som e thesis and dissertation copies are in typewriter face, while others may be from any type of computer printer.The quality of this reproduction is dependent upon the quality of the copy submitted. Broken or indistinct print, colored or poor quality illustrations and photographs, print bleedthrough, substandard margins, and improper alignment can adversely affect reproduction.In the unlikely event that the author did not send UMI a complete manuscript and there are missing pages, these will be noted. Also, if unauthorized copyright material had to be removed, a note will indicate the deletion.Oversize materials (e.g., maps, drawings, charts) are reproduced by sectioning the original, beginning at the upper left-hand corner and continuing from left to right in equal sections with small overlaps.Photographs included in the original manuscript have been reproduced xerographically in this copy.Higher quality 6" x 9" black and white photographic prints are available for any photographs or illustrations appearing in this copy for an additional charge. Contact UMI directly to order. The author has granted a non exclusive licence allowing the National Library of Canada to reproduce, loan, distribute or sell copies of this thesis in microform, paper or electronic formats.The author retains ownership of the copyright in this thesis. Neither the thesis nor substantial extracts from it may be printed or otherwise reproduced without the author's permission.L'auteur a accordé une Hcence non exclusive permettant à la Bibliothèque nationale du Canada de reproduire, prêter, distribuer ou vendre des copies de cette thèse sous la forme de microfiche/fihn, de reproduction sur papier ou sur format électronique.L'auteur conserve la propriété du droit d'auteur qui protège cette thèse. Ni la thèse ni des extraits substantiels de celle-ci ne doivent être imprimés ou autrement reproduits sans son autorisation. Columbia face stressors unique to their practice. This study examined a specific situation (transfer o f trauma patients) in which northern rural nurses encountered stress, and the coping resources applied in managing that stress. A qualitative research design was used. 0-612-62485-4 CanadSData were collected through four focus groups comprised o f emergency nurses, operating room nurses, and critical care nurses. Four types o f situations in which nurses felt stressed were identified and included system problems, lack o f communication and support, visual impact, and professional discord and friction. Inter-rater reliability was established in the analysis phase of categorizing the stressful situations. Nurses described using both problem-focused coping and emotion-focused coping strategies when managing stress.Nurses placed more emphasis on using forms o f emotion-focused coping, in particular, co-worker social support. Lazarus and Folkman's transactional model o f stress was also presented as a...

show abstract

Critical Incident Stress Debriefing for Health Care Workers

Cited by 21 publications

References 6 publications

Developing and Implementing Peer-Led Intervention to Support Staff in Long-Term Care Homes Manage Grief

Developing and Implementing Peer-Led Intervention to Support Staff in Long-Term Care Homes Manage Grief

Youth counsellors' experiences of telephone counselling: a qualitative exploration

Acute stress and coping in northwestern British Columbia nurses in relation to transfer of trauma patients.

Contact Info

Product

Resources

About