2018
DOI: 10.24052/jbrmr/v12is03/art-03
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Critical skills and knowledge to succeed in the township liquor retail industry

Abstract: The township market makes the largest contribution to liquor sales in South Africa, but growth, sustainability and success of this market is unsatisfactory. The sector needs assistance to improve their performance. This paper aims at identifying the critical skills and knowledge specific to township liquor retailing. Data was collected through qualitative semi-structured interviews; participants included representatives from provincial government, the top three liquor manufacturers and distributors, and forty … Show more

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Cited by 8 publications
(1 citation statement)
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“…Since township SMMEs operate in environments that differ from the SMMEs operating in the cities, they have unique challenges. Some of the challenges are: skills and knowledge [37]; lack of finance, lack of relevant information on government support, crime, and absent infrastructure [38]; lack of support from stakeholders, lack of legal knowledge, lack of funding, lack of business acumen, and poor technological skills [39]; lack of business acumen [40]; lack of management skills, finance and obtaining credit, access to markets, and developing relationships with customers [19]; lack of education, lack of training, and inadequate government support [41]; ICT education, lack of ICT awareness [14]; poor management skills, access to funding, lack of infrastructure, and poor government support [42]; competition, product cost, high inventory cost, high rental cost, and poor marketing of the business [43]; need for marketing, financial training, management training, and collaboration between government and stakeholders to provide adequate training [13]; lack business sustainability skills [44]; and lack of information, lack of resources [36].…”
Section: Challenges Faced By Township Smmesmentioning
confidence: 99%
“…Since township SMMEs operate in environments that differ from the SMMEs operating in the cities, they have unique challenges. Some of the challenges are: skills and knowledge [37]; lack of finance, lack of relevant information on government support, crime, and absent infrastructure [38]; lack of support from stakeholders, lack of legal knowledge, lack of funding, lack of business acumen, and poor technological skills [39]; lack of business acumen [40]; lack of management skills, finance and obtaining credit, access to markets, and developing relationships with customers [19]; lack of education, lack of training, and inadequate government support [41]; ICT education, lack of ICT awareness [14]; poor management skills, access to funding, lack of infrastructure, and poor government support [42]; competition, product cost, high inventory cost, high rental cost, and poor marketing of the business [43]; need for marketing, financial training, management training, and collaboration between government and stakeholders to provide adequate training [13]; lack business sustainability skills [44]; and lack of information, lack of resources [36].…”
Section: Challenges Faced By Township Smmesmentioning
confidence: 99%