Critical success factor utility based tool for ERP health assessment: a general framework

Kapur, P. K.; Nagpal, Shruti; Khatri, Sunil Kumar; Yadavalli, V.S.S.

doi:10.1007/s13198-014-0223-8

Cited by 28 publications

(7 citation statements)

References 7 publications

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“…The study undertaken by Nagpal et al [9] highlights that the importance of CSF is well understood by ERP implementers and thus CSF are also monitored during the course of ERP Project implementation, but there exists a lacuna with respect to isolation and utilization of these CSF in models or metrics to further predict the path of ERP implementation towards success. Recently work has also embarked on predicting the success of ERP systems (Khatri et al [10]) by applying the Utility Theory; Kapur et al [11].…”

Section: Erp Implementation Strategy As Csfmentioning

confidence: 99%

Comparative study of ERP implementation strategies

Nagpal

Khatri

Kumar

2015

2015 Long Island Systems, Applications and Technology

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Enterprise Resource Planning, ERP software has come a long way since its inception as Inventory Management and Control Systems of 1960s. The value of ERP Implementation Strategy has been stressed over the years and it has been included as an important Critical Success Factor, CSF, as recorded by previous researchers. Traditional ERP implementation followed more or less a sequential approach akin to the Waterfall Model. Researchers over the years have categorized ERP Implementation methodology and developed frameworks. These are based on varied ERP Implementation observations. Given the variety of methodologies and frameworks available, the real-world ERP implementation demands the development and adoption of a strategy as a guiding principle for underlying methods. This paper suggests a new classification approach based on the ERP implementation strategy that can be categorized as custom-made, vendor-specific or consultant-specific. This research paper also conducts a comparative study of leading vendor-specific ERP implementation methodologies along-with their example cases. It then discusses how the principles of Agile Methodology as laid down in the Agile Manifesto [1] are being incorporated in ERP implementations.

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Section: Erp Implementation Strategy As Csfmentioning

confidence: 99%

Comparative study of ERP implementation strategies

Nagpal

Khatri

Kumar

2015

2015 Long Island Systems, Applications and Technology

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“…For example, Somers and Nelson (2001) put a long list of 22 CSFs. This list is regarded by later authors as a comprehensive list of CSFs (Kapur, Nagpal, Khatri, & Yadavalli, 2014), but longer list exist in literatures. Shaul and Tauber (2013) for instance, group 94 CSFs under 15 constructs such as support of top management, implementation strategy, data management, etc.…”

Section: Csfs For Erp Implementationmentioning

confidence: 99%

A Stage-by-Stage Assessment of Enterprise Resource Planning Implementation: An Empirical Study from Hong Kong

Sun

Lam³

et al. 2016

Journal of Global Information Technology Management

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An enterprise resource planning implementation lifecycle model consists of several stages. The outcome of one stage becomes the starting conditions of the subsequent stage. Therefore, a milestone performance assessment at each stage is needed to ensure the successful implementation of the subsequent stages, which is not presented in current literature. Why a previous stage is important to the next one and what role it plays during enterprise resource planning implementation lacks substantial evidence. This article reports the development and validation of a stage-by-stage lifecycle assessment model for enterprise resource planning implementation based on a survey and structural equation modeling. Critical success factors of enterprise resource planning implementation are systematically associated with enterprise resource planning lifecycle stages, and key performance indicators of each critical success factor is developed to measure the performance of enterprise resource planning stages. The model is empirically tested with data from Hong Kong manufacturing firms. The research demonstrates the performance of one stage does affect those of its following stages. The results are discussed and their implications are explored.

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“…Singh et al (2015) investigated factors that affects the probability of failure for the human operators while executing railways maintenance tasks using Interpretive Structural Modelling (ISM) and MICMAC Analysis. Kapur et al (2014) in their research paper proposed a framework that uses Two-Way Assessment and AHP to evaluate the health of ERP systems. The authors identified 10 critical success factors of ERP implementation.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Two-Way assessment is used to measure the utility value of these code smells in an enterprise application project. The Two-Way Assessment methodology (Kapur et al 2014) is initiated by selecting 18 code smells from the literature. An experiment is conducted on an enterprise application project and the code smells are evaluated the utility measure is calculated, analyzed and shared with the management team so that they can take remedial actions in case the utility measure is below the threshold level.…”

Section: Introductionmentioning

confidence: 99%

Modelling and measuring code smells in enterprise applications using TISM and two-way assessment

Gupta

Kapur

Kumar

2016

Int J Syst Assur Eng Manag

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Code smells are the faults in design that reduces the code maintainability. It is essential to identify and control these code smells during the design and development stages of enterprise application implementation in order to achieve higher code maintainability and quality. This research paper presents a framework that engages in modelling and measuring various code smells so that practitioners can focus their efforts on most critical code smells and thus achieve higher code maintainability and quality. The framework uses Total Interpretive Structural Modelling (TISM) for modelling and structuring various code smells. TISM helps in identifying Interrelationship among these code smells. Using MICMAC analysis, these code smells are classified into four clusters based on their driving power and dependence power. Two-way assessment helps in measuring the code smells by deriving the utility measure based on the expert opinion of two set of stakeholders. An experiment is conducted on an enterprise application project and code smells are measured using two-way assessment. It is demonstrated that the code smells having high driving power are optimized which resulted in the elevation of the overall code maintainability of the enterprise applications. The proposed framework optimizes the process of enhancing the overall code maintainability by identification of most critical code smells having higher driving power and then optimizing them.

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Critical success factor utility based tool for ERP health assessment: a general framework

Cited by 28 publications

References 7 publications

Comparative study of ERP implementation strategies

Comparative study of ERP implementation strategies

A Stage-by-Stage Assessment of Enterprise Resource Planning Implementation: An Empirical Study from Hong Kong

Modelling and measuring code smells in enterprise applications using TISM and two-way assessment

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