“…As shown in Table II, of the 18 CSFs, 11 factors were selected from previous studies and are recognized as key CSFs of this project. Moreover, although engineering (Li et al , 2005b; Lai and Lam, 2010; Chan et al , 2010a) and the environment (Qiao et al , 2001, 2002; Zhang, 2006a,b; Chan et al , 2002; Lai and Lam, 2010) have been mentioned in previous studies, these factors did not attract significant attention. However, because one purpose of this project is to improve environmental quality and raise potential public awareness of environmental protection, nonetheless the environmental area was further divided into four CSFs, as suggested by the respondents.…”