Critical Success Factors of Business-managed IT: It Takes Two to Tango

Klotz, Stefan; Westner, Markus; Strahringer, Susanne

doi:10.1080/10580530.2021.1938300

Cited by 7 publications

(7 citation statements)

References 50 publications

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“…It is also in line with the literature on business-managed IT that promotes the democratisation of IT [20]- [22], [69]. However, governance, compliance, and security guidelines must be established when allowing citizen development, to avoid security breaches [5], [21]. Third, adoption cases belonging to the Synergy Realisers archetype aim to efficiently develop applications using already included licenses for LCDPs from existing enterprise systems or already developed components.…”

Section: Adoption and Non-adoption Archetypesmentioning

confidence: 54%

A Multiple Mini Case Study on the Adoption of Low Code Development Platforms in Work Systems

Käss,

Strahringer,

Westner

2023

IEEE Access

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Although adopting Low Code Development Platforms (LCDPs) promises significant efficiency and effectiveness improvements for application development, its adoption still needs further empirical research. This paper uses a combinatorial approach to research LCDP adoption and presents the results of a multiple mini case study with 36 cases on LCDP adoption. A combination of the Socio-Technical Systems theory and the Technology-Organisational-Environment model is used as a theoretical lens. In this paper, we show that LCDP adoption is a multifaceted phenomenon and identify three archetypes for LCDP adoption (i.e., IT Resource Shortage Mitigators, Application Development Democratisers, and Synergy Realisers) and one archetype for LCDP non-adoption (i.e., Intricacy Adversaries). Each archetype can be interpreted as an individual path towards LCDP (non-)adoption. Based on these archetypes, we derive seven starting points for practitioners to adopt LCDPs in work systems. Moreover, by using the theoretical lenses, the paper shows that for an LCDP adoption to occur, an optimisation of the social and technical sub-systems is required.

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Section: Adoption and Non-adoption Archetypesmentioning

confidence: 54%

A Multiple Mini Case Study on the Adoption of Low Code Development Platforms in Work Systems

Käss,

Strahringer,

Westner

2023

IEEE Access

Self Cite

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“…Essas instâncias são frequentemente encontradas nas unidades de negócio, mas também podem existir no próprio departamento de TI. De acordo com (Klotz et al, 2022), é fundamental que as instâncias de TI sejam identificadas e não sejam consideradas como "Shadow IT" (desconhecidas) a fim de possibilitar um gerenciamento adequado.…”

Section: Shadow It E Ti Gerenciada Pelo Negóciounclassified

“…A prática "disseminar o uso de plataformas que permitem automatizar processo sem necessidade de codificação (no/low-code)" (PA13), foi elaborada com base em (Klotz et al, 2022). Os autores argumentaram que fornecer padrões, processos e responsabilidades definidas, ou seja, uma estrutura ou plataforma de desenvolvimento pode ser benéfico para instâncias de TI gerenciada pelo negócio.…”

Section: Ameaçasunclassified

Shadow IT e TI gerenciada pelo negócio: uma análise das percepções sobre os riscos e benefícios em uma organização pública brasileira do setor financeiro

Aragão,

Streit

2023

risti

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O advento da computação pessoal transformou a forma como trabalhamos, com a tecnologia da informação (TI) desempenhando um papel fundamental nos negócios. No entanto, o aumento no uso de recursos tecnológicos levou ao fenômeno conhecido como Shadow IT, onde os recursos são usados sem o conhecimento do departamento de TI, o que gera preocupações de segurança. Pesquisas recentes destacam benefícios e riscos associados a esse fenômeno. Esta pesquisa examinou as percepções dos gestores de uma organização pública brasileira do setor financeiro em relação às práticas que podem promover a TI gerenciada pelo negócio.

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“…Co-Governance von IT in Unternehmen ist ein vielversprechender Ansatz zur Steuerung von Fachbereichs-IT [9]. Dieser beschreibt die Aufteilung von IT-Aufgaben zwischen der IT-Organisation und den Fachbereichen.…”

Section: Co-governance Ist Ein Möglicher Ansatz Zur Steuerung Von Bus...unclassified

“…So sollte sich die IT-Organisation um Querschnittsfunktionen kümmern, um kontrollierte Bedingungen und Skaleneffekte zu schaffen. Dies beinhaltet beispielsweise die Bereitstellung der Infrastruktur (einschließlich Plattformen, zum Beispiel Low-Code-Plattformen), die Systemintegration (insbesondere mit den Kernsystemen), das Vertrags-und Lieferantenmanagement (zum Beispiel Cloud-Verträge), das Management der Sicherheit (Bereitstellung von Fachwissen und Überprüfung) und die Schaffung von Architekturstandards (Validierung von Systemdesigns) [7,9,10]. Fachbereiche können hingegen -im Rahmen von vorgegebenen Standards und Richtlinien -lokale Lösungen aufbauen und in multidisziplinären Teams Business-managed IT entwickeln.…”

Section: Co-governance Ist Ein Möglicher Ansatz Zur Steuerung Von Bus...unclassified

Von Schatten-IT zu Business-managed IT: Fachbereichs-IT gezielt gestalten

Klotz¹,

Kopper²,

Westner³

et al. 2022

Wirtsch Inform Manag

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Fachbereichs-IT, Schatten-IT, Business-managed IT. All diese Begriffe beschreiben IT, die neben den eigentlichen, regulären IT-Systemen oder -Prozessen in Unternehmen existieren und von Mitarbeiterinnen und Mitarbeitern der Fachbereiche genutzt werden. Im Fall von "Schatten-IT" handelt es sich um IT-Systeme und -Prozesse (IT-Instanzen), die sich ohne Kenntnis der IT-Verantwortlichen etabliert haben; im Fall von "Business-managed IT" entstehen die IT-Systeme und -Prozesse in Kenntnis der bzw. in Abstimmung mit den IT-Verantwortlichen im Unternehmen. "Fachbereichs-IT" subsumiert Schatten-IT und Business-managed IT. Welche Ursachen führen zu solchen IT-Instanzen, welche Potenziale und Risiken haben diese IT-Instanzen und wie lassen sie sich steuern?

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Critical Success Factors of Business-managed IT: It Takes Two to Tango

Cited by 7 publications

References 50 publications

A Multiple Mini Case Study on the Adoption of Low Code Development Platforms in Work Systems

A Multiple Mini Case Study on the Adoption of Low Code Development Platforms in Work Systems

Shadow IT e TI gerenciada pelo negócio: uma análise das percepções sobre os riscos e benefícios em uma organização pública brasileira do setor financeiro

Von Schatten-IT zu Business-managed IT: Fachbereichs-IT gezielt gestalten

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